Oqood is Dubai Land Department’s interim register for off-plan sales. The developer registers each sale after the SPA is signed, and the buyer gets an Oqood certificate until the title deed is issued at completion.

Does Salesforce register the sale in Oqood?

No. Your registration team registers it with DLD. The CRM tracks each step, the fee and the certificate number, so sales, finance and the buyer see the same status.

Which e-signature tool do you use?

The one you have. DocuSign and Adobe Acrobat Sign both connect to Salesforce. Mindcat Sign is our own option hosted in the UAE.

Do you handle escrow?

Your bank holds the escrow account (Dubai Law No. 8 of 2007 requires one for off-plan projects). We put the account on each booking and match payments to it through your ERP.

A sales administrator and a buyer in a meeting room, the buyer signing a contract on a tablet with a stylus, printed pages and a pen on the table, cranes through the window.

Real estate CRM · booking, SPA and Oqood

The buyer signed in March. Oqood is still “in progress”.

Between the booking and the Oqood certificate the deal passes legal, finance, the buyer and DLD. Each step is an email. We set up the SPA from the booking data, signing for every buyer and signatory, and a tracker for Oqood and escrow, so anyone can see where a sale is.

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The problem

Where a booking goes quiet.

The process map

From the booking to the Oqood certificate.

Booking B-1204, two buyers, standard plan with one approved change.

01Sales adminGenerates the SPAFrom the booking: buyers, shares, unit, area, price, plan and the approved change.On: Salesforce document
02LegalApproves the deviationThe changed plan goes to legal in Slack with the clause it affects.On: Slack
03BuyersSign from anywhereEach buyer gets their own envelope in order, the developer signs last.On: E-signature
04RegistrationRegisters in OqoodYour team registers the sale with DLD and records the date and certificate on the booking.On: Oqood tracker
05FinanceConfirms escrowPayments are matched to the project’s escrow account and the booking moves to collections.On: ERP

Who does what, and on which screen. Your steps and names replace ours during setup.

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The screens

The booking, the envelope and the Oqood steps.

Drawn by us with invented buyers. E-signature works with DocuSign, Adobe Acrobat Sign or UAE Pass signing where it fits.

Illustration, sample data
Salesforce · Booking
Record
B-1204 · Rania K. and Sami K.
✓ Booked
✓ KYC
✓ SPA
Signed
Oqood
Collections
Details
Price
AED 1,960,000
Plan
60/40, change approved
SPA version
v2, generated 12 Oct
Escrow
Tower B escrow account
Sales admin
Every booking shows its stage, the SPA version and the approved changes.
Illustration, sample data
E-signature · Envelope
SPA B-1204 v2
Signing order set from the booking
Signer Role Status
Rania K. Buyer 1 Signed 12 Oct
Sami K. Buyer 2 Viewed, not signed
Layla A. For the developer Waiting
Buyers and the developer
Signers come from the booking. Status writes back to Salesforce as it changes.
Illustration, sample data
Salesforce · Oqood tracker
Record
Oqood registration · B-1204
Open: SPA signed by all parties
Open: Registration fee received
Open: Submitted to DLD
Open: Certificate number recorded
Open: Certificate sent to buyers
Registration team
The steps your team takes with DLD, ticked and dated on the booking.

Signer	Role	Status
Rania K.	Buyer 1	Signed 12 Oct
Sami K.	Buyer 2	Viewed, not signed
Layla A.	For the developer	Waiting

Every use case

Every booking and SPA use case we set up.

Pick the ones you need. Most teams start with three or four.

01Reservation agreementGenerated at the table from the hold, signed on the tablet.

02Booking amount and receiptPaid by link, card or transfer; the receipt on the booking.

03SPA from booking dataBuyers, shares, unit, area, price, plan and clauses from one record.

04Deviation approvalsPlan changes, parking, furniture or fee waivers approved in Slack before drafting.

05E-signature for every signerJoint buyers, POA holders and company signatories in order.

06Oqood trackerEach registration step and the certificate number on the booking.

07Escrow account on the dealEach project’s escrow account named on its bookings, for finance and audit.

08SPA addendaChanges after signing as numbered addenda, signed the same way.

09Mortgage buyersBank, valuation and offer dates tracked next to the SPA.

10CancellationsNotice, the steps your SPA and the law require, and the refund calculation.

Before and after

What changes for the team.

Example
Sales administration head at a Dubai developer
Today: Oqood status is a weekly email thread with the registration team.
After: Each booking shows its Oqood step and date. The buyer sees the same status in their portal.
Example
Legal counsel at a Sharjah developer
Today: SPAs are typed from booking forms and need re-signing when a share or unit number is wrong.
After: The SPA is generated from the booking, and approved changes are the only edits.

Examples of the work, not client stories.

Around this stage

The next stage, and what plugs in.

Licences come from Salesforce today. We help you pick the plan and work with your Salesforce account team.

FAQ

What teams ask first.

What is Oqood?: Oqood is Dubai Land Department’s interim register for off-plan sales. The developer registers each sale after the SPA is signed, and the buyer gets an Oqood certificate until the title deed is issued at completion.
Does Salesforce register the sale in Oqood?: No. Your registration team registers it with DLD. The CRM tracks each step, the fee and the certificate number, so sales, finance and the buyer see the same status.
Which e-signature tool do you use?: The one you have. DocuSign and Adobe Acrobat Sign both connect to Salesforce. Mindcat Sign is our own option hosted in the UAE.
Do you handle escrow?: Your bank holds the escrow account (Dubai Law No. 8 of 2007 requires one for off-plan projects). We put the account on each booking and match payments to it through your ERP.

The brief · one email

Tell us how this stage runs today.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.