- Do workers need an app or a laptop?
- No. They open the learning site in the phone’s browser and sign in with a username and password we create from your worker list. There is no app to install and no offline mode, so they need a data connection or the camp Wi-Fi.
- Which languages does it work in?
- The menus and buttons are in Arabic, right to left, and most screens are in Hindi and Urdu, with a few still in English. The course itself is in whatever language you write it. Most clients keep one copy of each course per language and fix the language on each copy.
- Who writes the courses in Hindi, Urdu and Arabic?
- You can, in the course editor. During setup we build your first courses from your own slides, PDFs and videos. If you want a human translator, we arrange one and bill it at cost.
- Will a client’s auditor accept the records?
- That is the auditor’s call, not ours. What you can show is a completion tick per worker and lesson, the quiz result, the certificate with its code, and the report filtered to the client’s site.
- Where is the data stored?
- In the UAE on shared servers. On your own servers, in the UAE or in Jeddah or Riyadh. In your own cloud, wherever your account is. Backups stay in the same country. Only the Mindcat engineers who run your copy can reach its servers; in your own cloud, your IT team decides who has access.
- Does it connect to FutureX or HRDF?
- No. Records for FutureX, HRDF programmes and DHA or DOH CPD stay on those platforms. Mindcat Learn is your own training site and records.
- Can it send reminders on WhatsApp?
- No. Supervisors see who is behind in the completion matrix and can message those workers inside the site or by email.
- What counts as an active learner?
- Anyone who signs in to your learning site at least once in a month. Workers who don’t sign in that month cost nothing. Trainers, coordinators, supervisors and admins are free.
- Can we use the courses and videos we already have?
- Yes. Slides and PDFs go in as files or pages, videos as links or uploads, and SCORM packages from training vendors play as they are. Storage above 50 GB is billed at cost.
- Can we sign in with Microsoft 365?
- Yes, for office staff, set up during setup. Site crews usually sign in with a username from your worker list.
- What is it built on?
- Mindcat Learn is built on a learning platform licensed under GPL-3.0. Any changes we make to it will be released under the same licence, and the copy we install on your own servers will link to that source. What you pay us for is the hosting in the region, the setup, your first courses and running it.