The reception of a private dental and skin clinic on Olaya Street in Riyadh: a receptionist in an abaya talks to a patient in a thobe at the counter while a mother and child wait on a sofa.

Mindcat Clinic · Clinic management software, patient data in-country

One patient record, one calendar and one cash report for every branch of your clinic.

Name: Mindcat Clinic
Price: 249 SAR

For private dental, skin and physiotherapy clinics in Riyadh, Jeddah and Al Khobar, then clinics in the UAE. Every practitioner’s day on one calendar, the patient’s record and visit notes open in every branch, charges from your own price list and receipts by Cash and Mada per branch. We set up your copy in the Kingdom for a Saudi clinic or in the UAE for a UAE clinic. From AED/SAR 249 per practitioner a month, with reception and managers free. Up to 5 practitioners, start now with a fixed quick-start package. Larger groups, or your own copy, get a written plan with the go-live date.

Start now, up to 5 practitioners 6 or more? Tell us your practitioner count

Mindcat Clinic management software day calendar for a sample clinic, Wadi Dental & Skin: one column each for Noura Al-H., Faisal Al-Q., Lina H. and Sameer K. with appointments from 9:30 to 17:00, colour-coded, and both branches, Al Olaya and Al Rawdah, in the side panel. — Saturday at a sample two-branch clinic: four practitioners’ appointments side by side, with arrivals and check-outs marked.Real screen, sample data

Where the clinic day goes wrong

Five places a Gulf clinic loses time, files and cash.

A tired clinic manager in a hijab in the back office of a clinic in Al Rawdah, Jeddah, reading a paper patient file beside stacks of coloured folders, a calculator, a cash box and a receipt book. — Before: coloured paper files, a receipt book, a cash box and a phone that won’t stop.Illustrative photo

01The file that isn’t thereThe patient is in the chair at Al Malqa and her folder, with last year’s X-ray, is in the cabinet at Al Olaya.

02Two diaries, one dentistReception at Al Olaya books from the paper diary while the dentist’s assistant takes WhatsApp bookings on the evening shift. Thursday evening, before the weekend, is double-booked.

03Notes nobody else can readThe penicillin allergy is on a sticker inside the folder, one visit written in English and the next in Arabic. The dermatologist at Al Rawdah starts from scratch.

04The cash sheet by photoEach branch photographs its evening Cash and Mada sheet to the owner. Month-end doesn’t match the bank.

05Where the records live, and who opened themUAE federal law says health data about care given in the UAE must not be stored or processed outside it without the health authority’s approval (ICT in Health Fields law, Article 13). Saudi patients have their own rights under the Personal Data Protection Law. Paper, phones and a server abroad can’t show who looked at a record.

One record, every branch · how one visit moves

From the booking to the receipt, on one record the clinic keeps.

A Saturday dental visit at a two-branch Riyadh clinic, followed through every person who touches it.

01PatientBooks the visitBy phone or at the desk, or online through Mindcat Bookings if you use it. Returning patients can request a slot in the portal.On: Calendar or patient portal
02ReceptionChecks her inThe day calendar shows every dentist at both branches. Reception marks her arrived and opens her record.On: Day calendar
03DentistReads the record firstAllergies, problems, medications and past visits, including the ones from the other branch.On: Patient record
04DentistWrites the visit noteWhat she found, what was done and the plan, with blood pressure and other vitals.On: Visit note
05ReceptionCharges and takes paymentThe services come from your own price list in SAR or AED. Payment is recorded as Cash or Mada.On: Fee sheet
06OwnerSees the day’s receiptsReceipts by payment method, per branch and per practitioner, for any dates. The access log shows who opened which record.On: Reports and access log

Every step works in the software today; your clinic uses them once your price list and patients are imported. The patient fields for National ID or Iqama, and your own dental chart form, are added during managed setup.

Tell us your practitioner count

What it does · real screens

The clinic management screens your team will use every day.

Captured from our own running copy with invented sample data: a dental and skin clinic with branches in Riyadh and Jeddah, four practitioners and two weeks of visits. Names, numbers and records are not real.

“Thursday evening is double-booked again.”
Every practitioner’s day on one calendar
Day, week and month views with one column per practitioner, across both branches. Reception sees who is free, marks arrivals and check-outs, and filters by branch.
Used by
Reception, clinic manager
On screen
Four practitioners’ Saturday at Al Olaya and Al Rawdah, with arrived, checked out and pending visits.
Calendar: every dentist and branch on one screen.
“Her folder is at the other branch.”
One patient record across branches
Allergies, problems, medications and prescriptions on the first screen, then history, documents and visits. Old paper files and X-ray images can be scanned onto the record.
Used by
Practitioners, reception
On screen
A sample skin patient with a penicillin allergy, acne and her adapalene prescription.
Patient record: the allergy is the first thing the doctor sees.
“I can’t read the last dentist’s notes.”
Visit notes the next doctor can read
Each visit has a structured note (what the patient said, what was found, the assessment and the plan) and vitals in metric units, with the name of the practitioner who wrote it. The US-only prompts and codes are switched off for your clinic.
Used by
Dentists, doctors, therapists
On screen
A filling on tooth 36 under local, with the plan to review in 6 months and book a scaling.
Visit note: what was done and what comes next.
“Every receptionist charges a different price.”
Charges from your own price list
The services and prices come from your list in SAR or AED, grouped by specialty. Each charge is linked to the visit and the practitioner, so receipts add up per person.
Used by
Reception, practitioners
On screen
A dermatology consultation at SAR 300 charged against the melasma visit.
Fee sheet: every charge comes from your own price list.
“The evening cash sheet arrives as a photo.”
Receipts by Cash and Mada, per branch
Receipts by payment method for any dates, filtered by branch or practitioner, with each payment listed. The owner checks the day without asking for a photo.
Used by
Owner, finance
On screen
Two weeks of sample receipts: Cash totals per day and Mada card payments per visit.
Receipts: the day’s cash and card, per branch, on one report.
“Nobody can tell me who opened this record.”
Who opened each patient record
An access log of who looked at or changed a record, when and on which page, including the patient herself through the portal. Roles decide what reception, practitioners and billing can see.
Used by
Owner, compliance, IT
On screen
Every access to one sample patient’s record today, including her own portal visit.
Access log: who opened the record, and when.
“Patients keep messaging the desk to ask when their next session is.”
Patients see their appointments on the phone
A patient portal in the phone’s browser: upcoming and past appointments, a request for a new one, secure messages, documents and a billing summary. The Arabic portal is partly translated today.
Used by
Patients, reception
On screen
A sample patient’s portal with her next two appointments and the button to schedule a new one.
Patient portal: the next visit on her phone.
“Half my reception works in Arabic.”
Arabic for the staff who want it
Each user can sign in in Arabic, and the layout runs right to left. About half the screens are translated today; on managed plans we finish the screens your team uses during setup.
Used by
Reception, Saudi practitioners
On screen
A patient record in Arabic, right to left, with some labels still in English.
Arabic screens: partly today, finished on managed plans.

Tell us your practitioner count

Also included

The rest of the system, in one line each.

01PrescriptionsWritten on the record and printed for the patient; they show on the patient’s first screen.

02Documents and imagesScans of old files, consent forms, photos and X-ray images attached to the patient.

03Recalls and staff messagesWho is due back for a check-up, and notes between reception and the practitioners.

04ReportsAppointments, visits, sales by service and collections, for any branch and dates.

05Roles per jobReception, practitioners, billing and admin each see what their job needs.

06APIA standard health-records API (FHIR) for your lab, imaging or reporting systems, connected during setup.

07Online bookingPatients booking a free slot themselves, in Arabic or English, is Mindcat Bookings. It sits in front of Mindcat Clinic.

Who it is for

Three clinics that run on cash, paper and WhatsApp, before and after.

A Saudi dentist in a hijab and mask shows a young patient in a thobe something on a tablet in a Riyadh dental treatment room. — Dental clinics

Dental groups in Riyadh and Jeddah

Before: a paper folder per patient per branch, X-rays on the chairside computer, and the evening cash sheet photographed to the owner. After: both branches open the same record, every dentist’s day is on one calendar, and receipts by Cash and Mada arrive per branch on one report.

One recordDay calendarReceipts by branch

A dermatologist in a white coat and hijab examines a patient’s cheek under a magnifying lamp in a Jeddah clinic. — Skin and aesthetics

Dermatology clinics in Al Rawdah and Al Olaya

Before: signed laser consents in a box, and the Ramadan evening rush of peel and laser sessions counted in the receptionist’s notebook. After: every session is a visit with a note and the price from your list, the consent is scanned onto the record, and the patient sees her next session on her phone.

Visit notesPrice listPatient portal

A Saudi physiotherapist guides a middle-aged patient through a knee exercise on a treatment bed in an Al Khobar clinic. — Physiotherapy

Physio centres in Al Khobar and Dammam

Before: the patient carries a paper session card between the Al Khobar and Dammam branches, and each therapist rewrites the history in Arabic or English. After: a note per session the next therapist reads, the next appointment booked at the desk, and sessions per therapist on one report.

Session notesCalendar per therapistReports

Not for you if

Three clinics we turn away, and why.

01You need insurance claims through NPHIES or eClaimLink from day oneMindcat Clinic doesn’t send claims today. If most of your visits are insured, pick a system that does.

02Your licence needs NABIDH, Malaffi or Riayati before you switchThat connection is not built yet, and the regulator decides whether one is accepted. Until then we can’t give you a go-live date.

03You expect the system to run the front desk for youIt holds your records, calendar and receipts. If nobody owns the day list and the cash routine today, software won’t decide it.

Also used for

Polyclinics, company clinics and UAE practices.

A clinic group manager in a thobe and a practice manager in an abaya review the day at a desk in a north Riyadh office at dusk, a laptop angled away. — The end-of-day review we plan around: the day’s visits and receipts for every branch, on one screen.Illustrative photo

Built for the Gulf

What is ready today, what we add during setup, and what we don’t offer yet.

Mindcat Clinic · نظام ملفات المرضى والفوترة للعيادات

Every row is either true today, work we do during your setup, or not offered. We say which.

What Gulf clinics need	Where it stands
Patient data kept in your country	Set up for each client. We set up your copy in the Kingdom for a Saudi clinic, in the UAE for a UAE clinic (as UAE federal law on health data requires), or on your own servers. We don’t store it across the border.
Friday and Saturday weekend, SAR or AED, day-month-year dates	Today, set for your clinic.
Cash and Mada payments	Today, recorded per visit and reported per branch. It records the payment; it doesn’t connect to your card terminal.
Arabic	Partly today. Staff can switch the screens to Arabic and the layout runs right to left, but about half the screens are still in English, and the patient portal too. On managed plans we finish the screens your team uses during setup.
Saudi National ID, Iqama or Emirates ID on the record	Added during setup as fields on the patient.
ZATCA e-invoices	Not in Mindcat Clinic. Your ZATCA-ready accounting or point-of-sale system issues the tax invoice. On managed plans from 16 practitioners we link the two during setup.
NPHIES insurance eligibility and claims	Not today. A separate project, quoted once the scope is confirmed.
NABIDH (Dubai), Malaffi (Abu Dhabi), Riayati (northern emirates)	Not today. A separate project, and the regulator decides whether it is accepted. If your licence needs one of these before you switch, we are not the right choice yet.
Online booking and WhatsApp reminders	Not in Mindcat Clinic. Patients see and request appointments in the portal. For a booking page patients use themselves, see Mindcat Bookings.

Prices

Price your clinic: per practitioner, in SAR and AED.

Set how many practitioners see patients and where it should run. Up to 5 on the shared plan, you start now with the quick-start package; from 6, or on your own copy or cloud, we set it up with you. Reception, managers and billing staff are free. Every price is also listed in full below.

How many practitioners?

Where should it run?

Shared, set up by us in your countryMost clinics start hereThe quickest start. Your clinic’s own database, set up by us on servers in the Kingdom or the UAE.Your own copy, hosted by usA separate system, database and backups, in your own country. Practitioner price × 2.In your own cloud or servers, run by usYour IT team keeps the keys; you pay your cloud bill directly. Practitioner price × 2.

Your monthly price

SAR 2,140

AED 2,140 · USD 582.71 · about SAR 214 per practitioner

Quick start, fixedUp to 5 practitioners, shared only: SAR 2,500
Managed setup: SAR 9,900
Per-order fees: None

Managed. Setup to a written plan with the go-live date and the monthly price; from 6 practitioners it includes moving your old records. We reply by email within 24 hours.

Tell us your practitioner count

SAR and AED are the same number. Excludes 5% UAE VAT and 15% Saudi VAT and SMS or email reminder fees. Annual prepay takes 15% off the part above the minimum. No connection to NABIDH, Malaffi, Riayati or NPHIES is included.

The full price list

Every band, option and fee, in writing.

You pay per practitioner per month. A practitioner is a dentist, doctor, dermatologist or therapist with their own calendar who sees patients that month. Reception, the clinic manager, billing staff and owner logins are free. The price drops as you grow: each band’s price applies only to the practitioners inside that band.

Practitioners	AED	SAR	USD
1 to 5	249	249	67.80
6 to 15	179	179	48.74
16 to 40	119	119	32.40
41 and up	89	89	24.23

Worked example. A dental group with 10 dentists across two branches pays 5 × 249 + 5 × 179 = SAR 2,140 a month (AED 2,140, USD 582.71), whatever the size of its front desk. With 5 practitioners it is SAR 1,245. With 25 it is SAR 4,225. The shared plan has a minimum of AED/SAR 890 a month (USD 242.34), which covers up to 3 practitioners.

How you run it changes the multiplier.

Option	Price	Minimum a month
Shared: your clinic’s own database, set up by us on servers in Saudi Arabia or the UAE	The practitioner price above	AED/SAR 890 (USD 242.34)
Your own copy, set up and hosted by us in your country	Practitioner price × 2	AED/SAR 4,649 (USD 1,265.90)
In your own cloud or servers, run by us	Practitioner price × 2, and you pay your cloud bill directly	AED/SAR 4,949 (USD 1,347.58)

Two ways to start. Up to 5 practitioners on the shared plan, you start on your own with a fixed package. From 6 practitioners, and at any size on your own copy or your own cloud, we set it up with you.

Way to start	Who it is for	One-time price	What you get
Quick start (self-serve)	The shared plan, 1 to 5 practitioners	AED/SAR 2,500 (USD 680.74), fixed	Your clinic’s own database, which we set up in the Kingdom (or the UAE for a UAE clinic), your logo, branches, practitioners and opening hours, your price list and your patients imported from our CSV templates, recorded training and guides in Arabic and English, and ticket support. Patients’ details and allergies come across; old visit notes don’t. No call and no on-site morning. The go-live date is counted from the day your CSV files arrive. We send the payment link within 24 hours. Start now.
Managed	The shared plan from 6 practitioners, and every size on your own copy or your own cloud	Up to 5 (own copy or cloud): AED/SAR 7,900 (USD 2,151.12). 6 to 15: AED/SAR 9,900 (USD 2,695.71). 16 to 40: AED/SAR 19,900 (USD 5,418.65). Above 40: from AED/SAR 39,900 (USD 10,864.53), scoped in writing.	Setup to a written plan: from 6 practitioners, active patients moved from your old system or scans, a note form for your specialty (such as a dental chart or a skin consent), roles per branch, the daily receipts routine and training. From 16 practitioners it also covers several branches, more forms and the link to your e-invoicing system. Tell us your practitioner count.

Billed at cost, outside the practitioner price. SMS or email reminder fees and your e-invoicing provider. Extra work is AED/SAR 350 an hour (USD 95.30). Annual prepay takes 15% off the part of the monthly bill above the minimum. Prices exclude 5% UAE VAT and 15% Saudi VAT.

Not in any plan today. A connection to NABIDH, Malaffi, Riayati or NPHIES, and insurance claims. Each is a separate project, quoted after we confirm with the regulator or the platform that it can be done.

Compare clinic management software

What 10 practitioners cost with each option.

The same dental group with 10 dentists in two branches and 6 front-desk, billing and manager staff, priced from each option’s own published price list. Checked on 10 October 2026. VAT is extra everywhere.

Swipe the table sideways to see every column.

Option	10 practitioners a month	Hosting in Saudi Arabia or the UAE stated	Who sets it up	Source
Paper files and Excel	No software bill. The cost is the file that can’t be found and the cash sheet nobody can check.	In the clinic’s cabinets	Nobody	Your week
Mindcat Clinic, shared	SAR/AED 2,140 (USD 582.71), staff free. One-time setup SAR/AED 9,900.	Yes: we set up your copy in your own country	We do, in Arabic and English	This page
Clinicea Starter	USD 590 (USD 59 per practitioner). Onboarding add-ons from USD 799.	Not stated	You do, or their onboarding add-on	clinicea.com
Insta by Practo	USD 400 (USD 25 per user, all 16 staff count). States NPHIES, ZATCA and DHA claims.	Not stated	Their team	instahms.com
Modirify Starter (Saudi dental)	SAR 199 per clinic account. Their own FAQ says no ZATCA phase 2 or NPHIES link. Two branches: not stated.	Not stated	You do	modirify.com
Install it yourself	A server, and a developer to install it, apply the monthly security releases and switch off the US defaults	Wherever you host it	Your developer	Your quote

For a single dentist, a local app at SAR 199 costs less than we do, and we say so. For insurance claims through NPHIES or a NABIDH connection from day one, pick a system that has them today. We fit the group that wants one record across branches, its data kept in its own country in writing, and the setup done for it. Ask each option three questions: where the patient data sits, how you get all of it out if you leave, and who can show you who opened a record.

How we start

From practitioner count to go-live, with the date in writing.

No demo maze and no annual contract to start. You see the plan and the price before you pay anything.

A clinic owner in a thobe and a practice manager in an abaya discuss the day at a desk in a north Riyadh office, the city at dusk behind them. — The plan is built around the people who run the day: the owner and the practice manager.Illustrative photo

01Up to 5 practitioners: start nowSend the quick-start form. We send the payment link within 24 hours, then the CSV templates, the guides and the recorded training in Arabic and English. No call needed.

02Managed: send your practitioner countFrom 6 practitioners, or for your own copy or cloud: how many practitioners and branches, what you use today and where it should run. We reply by email within 24 hours.

03Managed: a written planWe map how a visit moves through your clinic, what comes across from the old system and which forms your specialty needs. Then you get a written plan, the go-live date and the monthly price in SAR or AED.

04Managed: pay the setup and go liveWe set up your branches, practitioners, price list, forms and roles, move your active patients (from 6 practitioners) and train your team. Then we keep it updated, patched, backed up and watched.

05The plan you sign is the promiseThe go-live date, the monthly price and what your quick start or setup covers are written into the plan you accept before you pay. If the plan and this page differ, the plan wins. Read our terms.

06What we need from youYour practitioners, branches and price list, and your patients, in our CSV templates by the date we agree; one named admin at the clinic; and a signed data processing agreement before any patient data comes across. On managed plans, the old system’s export or the scans too. The go-live date counts from the day these arrive.

Why Mindcat

Your data in your country. Set up and run for you.

01Patient data stays in your countryWe set up your copy in the Kingdom for a Saudi clinic, in the UAE for a UAE clinic, or on your own servers. Never in an unnamed region abroad.

02Your front desk is freeYou pay per practitioner. Reception, managers and billing staff don’t count.

03Done for youYour price list, branches, practitioners and patients set up, the US-only screens switched off, and your team trained. You don’t need a developer.

04Your own copy when IT asksA separate system in your country, or on your own cloud or servers, with the same screens.

05Leave with your dataThe full database and every document, whenever you want, or move it onto your own servers and keep us as the team that runs it.

06A team in your time zoneOur desk is in Dubai. We answer during the Gulf working week.

Where it fits

Your industry and your seat.

FAQ

What clinic owners ask about clinic management software.

Where is our patient data stored?: In your country. We set up your clinic’s copy in the Kingdom for a Saudi clinic or in the UAE for a UAE clinic, or on your own servers. UAE federal law (the ICT in Health Fields law, Article 13) does not allow health data about care in the UAE to be stored or processed abroad without the health authority’s approval, so we store it in your country and don’t move it across the border.
Is it connected to NPHIES, NABIDH, Malaffi or Riayati?: No, not today. Mindcat Clinic doesn’t check insurance eligibility or send claims through NPHIES, and none of the NABIDH, Malaffi or Riayati connections is built. Each would be a separate project, and the regulator or platform decides whether it is accepted. If most of your visits are insured, or your licence needs one of these before you switch, we are not the right choice yet.
Does it issue ZATCA e-invoices?: No. It records charges and payments and reports receipts. Your ZATCA-ready accounting or point-of-sale system issues the tax invoice; on managed plans from 16 practitioners we link the two during setup.
Does it work in Arabic?: Partly. Staff can sign in in Arabic and the layout runs right to left, but about half the screens, and parts of the patient portal, are still in English. On managed plans we finish the screens your team uses during setup.
Who can see a patient’s record?: Only the roles you allow: reception, practitioners, billing and admin each see what their job needs. Every time a record is opened or changed, the access log shows who, when and which page, including the patient’s own portal visits.
Can we move our old records in?: It depends on the plan. The quick start imports your patients’ details and allergies from our CSV template. From 6 practitioners, managed setup moves active patients from your old system’s export or scans, with the scope written in the plan. Below that, moving old records is quoted as a line in the plan.
Can we leave with our data?: Yes. You can have the full database and every document whenever you want, or a patient summary per patient. On your own servers, you already hold it.
Is it certified by the Ministry of Health, DHA or DoH?: No. Mindcat Clinic has no Saudi or UAE health-authority certification. We tell you what it does today and what is setup work, and your clinic stays responsible for meeting its licence conditions.
Can we start without a call?: Yes, with up to 5 practitioners on the shared plan. Send the quick-start form and we send the payment link within 24 hours, then the CSV templates, guides and recorded training in Arabic and English. From 6 practitioners, or on your own copy or cloud, you get a written plan first.
What is it built on?: Mindcat Clinic is built on OpenEMR, licensed under GPL-3.0, and any changes we make to it will be released under the same licence. When we run it on your own servers, the source of our version comes with it. We are not affiliated with the OpenEMR project. What you pay us for is hosting in your country, the setup, moving your records and running it.

The brief · one email

Tell us your practitioner count and how your clinic runs today.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

One patient record, one calendar and one cash report for every branch of your clinic.

Five places a Gulf clinic loses time, files and cash.

From the booking to the receipt, on one record the clinic keeps.

The clinic management screens your team will use every day.

Every practitioner’s day on one calendar

One patient record across branches

Visit notes the next doctor can read

Charges from your own price list

Receipts by Cash and Mada, per branch

Who opened each patient record

Patients see their appointments on the phone

Arabic for the staff who want it

The rest of the system, in one line each.

Three clinics that run on cash, paper and WhatsApp, before and after.

Dental groups in Riyadh and Jeddah

Dermatology clinics in Al Rawdah and Al Olaya

Physio centres in Al Khobar and Dammam

Three clinics we turn away, and why.

Polyclinics, company clinics and UAE practices.

What is ready today, what we add during setup, and what we don’t offer yet.

Price your clinic: per practitioner, in SAR and AED.

Every band, option and fee, in writing.

What 10 practitioners cost with each option.

From practitioner count to go-live, with the date in writing.

Your data in your country. Set up and run for you.

Your industry and your seat.

What clinic owners ask about clinic management software.

Tell us your practitioner count and how your clinic runs today.