Services
The first week is in the org, reading what already exists. Data Cloud grounds the agent. Agentforce acts. Graph and vectors hold memory. MuleSoft fronts the stores it does not own. The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
Split
Systems of record
Salesforce · ERP · HR and ops · Files
MuleSoft
Canonical model · Gateway · Front, do not own
Context
Data Cloud · Clean Knowledge · Permissioned
Memory
Graph for relationships · Vectors for similarity
Agency
Agentforce · Or a custom runtime when the desk is elsewhere
flowchart TD
A["Systems of record"] --> B["MuleSoft: canonical model and gateway"]
B --> C["Context: Data Cloud or clean Knowledge"]
B --> D["Memory: graph and vectors"]
C --> E["Agentforce: agency"]
D --> EMemory
MuleSoft can query both. It does not become the graph engine or the warehouse.
Lineage
Informatica, Data Cloud, or the catalogue you already run. Two lineages for the same field is a finding.
Failure modes
Questions
Next
The brief
We will tell you what is context, what is memory, and what should not be copied.