Where is our data stored?

In the UAE for the shared option. For your own copy, in the UAE or in Saudi Arabia (Jeddah or Riyadh), whichever you choose. In your own cloud, it stays wherever your account is.

Does it work in Arabic?

Parts of it do today. We finish the Arabic screens and the right-to-left layout during setup, and train your drivers in Arabic and English.

Can customers get updates on WhatsApp?

Yes, once we connect your WhatsApp Business account during setup. Messages are billed by Meta at cost, outside the driver price.

Does it handle cash on delivery?

Yes. Each order records how it was paid, and each driver’s cash total is ready before the end of the shift.

Does it issue ZATCA invoices?

Not on its own. During setup we pass invoices to your ZATCA-ready invoicing or ERP, so the tax invoice comes from the system your accountant already uses.

What counts as a driver?

Anyone who uses the driver app to take jobs in a month. Dispatchers, managers and finance users are free.

Mindcat Dispatch is built on Fleetbase, open-source software licensed under AGPL-3.0. We publish the changes we make to it under the same licence. What you pay us for is the hosting in the region, the Gulf additions, the setup and running it.

A delivery van and two scooter riders leaving a warehouse stacked with water bottles at dawn, a Gulf city skyline across the water.

Mindcat Dispatch · for operators with their own drivers

Orders on WhatsApp, cash in envelopes, drivers you have to phone. Run it all from one board.

Name: Mindcat Dispatch
Price: 119 AED

For water and gas distributors, restaurants and grocers, and licensed delivery companies in the UAE and Saudi Arabia. Every order lands on one dispatch board. Drivers get their stops on a phone app, customers get a tracking link, and each driver’s cash is counted before the van is back. We host it in the UAE or the Kingdom, and we set it up for you.

Tell us your fleet size See prices

Where the day goes wrong

Five places a Gulf delivery day loses money.

01OrdersOrders arrive by WhatsApp, phone and the aggregator tablet. Someone retypes them, and one gets missed at lunch.

02AddressesA villa in a compound with no street number. The driver calls the customer twice before finding the gate.

03CashCash on delivery comes back in envelopes and coupon books. The count happens at 10 at night, and it is short.

04"Where is he?"Customers call the branch, the branch calls the driver, and nobody can see the van.

05InspectionsIn Saudi Arabia, TGA wants licensed riders, a National Address on every parcel and no manual dispatch. In Dubai, licensed gas suppliers have to show who delivered which cylinder.

Who it is for

Built for four kinds of Gulf delivery business.

01Licensed delivery companies and couriers in Saudi ArabiaMerchants send orders by API instead of Excel files by email. During setup we add the National Address as a required field on every order. Riders get their stops grouped by district (Al Naseem, Al Rawdah, Olaya), and cash is settled per merchant. The rider and vehicle register is ready when TGA asks.

02Water and gas cylinder distributorsSubscriptions build the day’s route at 06:00. At every villa the driver logs the bottles delivered and the cash or coupon taken, and the empties count goes on a ledger we add during setup. Each cylinder is tied to a licensed van and driver.

03Restaurants, cloud kitchens and baqalas with their own ridersTake direct orders back from the aggregators. Web orders, and WhatsApp orders once we connect your WhatsApp Business account during setup, land in one queue per branch, riders get jobs by district, and customers get a tracking link.

04Furniture and appliance delivery with installationTwo-person crews, the time window the customer picked, and a photo showing the wardrobe was assembled.

What it does

From the order to the cash, in one system.

01See every job without phoning driversA live map fed by the driver app, an alert when a van leaves its area, and a tracking link sent to the customer, so the branch stops fielding "where is he?" calls.

02Plan the routes in minutesThe planner groups stops by district and proposes the order, within shifts, van limits and the windows customers picked, from the 06:00 water run to the iftar rush. You approve it before anything moves.

03End "it never arrived"A photo, signature, scan or code at the villa gate, saved on the order, so a cash-on-delivery dispute has proof on both sides.

04Take orders onlineYour own ordering page and app, so regulars order direct instead of through an aggregator. Orders go straight to dispatch, with cash on delivery.

05Let business customers book themselvesA portal where merchants and corporate clients place orders, see invoices and raise issues, instead of sending Excel manifests by email.

06Bill from the same systemInvoices, payments and each driver's cash come from the orders themselves, so the night cash count matches the day's jobs without a second spreadsheet.

07Keep vans on the roadInspections, service schedules and fuel matched to each van, PetroApp fuel cards ready to import, and each driver's licence number on file.

08Connect it to what you haveSeparate logins and roles per branch, two-step sign-in, and an API and webhooks for your ERP, POS or online shop. We connect Salla or Zid during setup.

Why Mindcat

The software is open. The Gulf part is the work.

Anyone can download the code. What you pay us for is everything a Gulf operator needs around it.

01Your data stays in the regionHosted in the UAE, or in Jeddah or Riyadh, or on your own servers. Not in an unnamed region abroad.

02Built around how the Gulf deliversCash on delivery, WhatsApp updates, villas without street numbers, Makani and National Address, ZATCA invoicing through your ERP, and local card gateways.

03Done for youWe set it up, brand it as yours, import your drivers and places, and train your team in Arabic and English. You don’t need a developer.

04One price per driver, in your currencyAED or SAR, no per-order fees, and the price per driver drops as you grow.

05No lock-inThe software is open source. Take your data and leave whenever you want, or move it onto your own servers and keep us as the team that runs it.

06A team in your time zoneOur desks are in Dubai and Kochi. We answer during the Gulf working week.

Built for the Gulf

What is ready today, and what we add during setup.

Every row below is either true today or work we do during your setup. We say which.

What Gulf operators need	Where it stands
Data in the UAE or Saudi Arabia	Today. We host in UAE regions, and in Jeddah or Riyadh for clients who need data in the Kingdom.
Cash on delivery	Today. Cash is recorded per order, and each driver’s total is there before the van is back.
Arabic	Partly today. We finish the Arabic screens and the right-to-left layout during setup.
WhatsApp updates to customers	Added during setup, on your own WhatsApp Business account.
Villas and compounds with no street number	Today the driver gets the pin. Makani and Saudi National Address fields are added during setup.
ZATCA e-invoicing	Added during setup: invoices pass to your ZATCA-ready invoicing or ERP.
Local card payments (Telr, PayTabs, Tap, HyperPay)	Added during setup, one gateway per client.

Three ways to run it

Shared, your own copy, or your own servers.

01Shared, hosted by usThe quickest start for small and mid-size fleets. Your company has its own logins, branding and data inside our UAE system. Saudi clients who need data in the Kingdom take option 02 or 03.

02Your own copy, hosted by usA separate system and database for your company, in the UAE or in Jeddah or Riyadh. You agree the upgrade dates with us.

03In your own cloud or serversWe install it in your cloud account, a local cloud or your data centre, and run it on a monthly plan. Your IT team keeps the keys.

04LeavingWhichever you pick, you can take a full copy of your data and files with you.

Prices

Priced per driver, in AED, SAR and USD.

You pay per driver per month. The price per driver drops as your fleet grows: each band’s price applies only to the drivers inside that band. Dispatchers, admins and finance users are free.

Drivers	AED	SAR	USD
1 to 10	119	119	32
11 to 50	59	59	16
51 to 200	45	45	12
201 and up	35	35	9.50

Worked example. A water distributor with 30 drivers pays 10 × 119 + 20 × 59 = AED 2,370 a month (SAR 2,370, about USD 645). With 10 drivers it is AED 1,190. With 200 it is AED 10,300.

How you run it changes the multiplier.

Option	Price	Minimum a month
Shared, hosted by us in the UAE	The driver price above	3 drivers (AED/SAR 357)
Your own copy, hosted by us in the UAE or Saudi Arabia	Driver price × 2	AED/SAR 3,999 (USD 1,089)
In your own cloud or servers, run by us	Driver price × 0.75, and you pay your cloud bill directly	AED/SAR 3,999 (USD 1,089)

One-time setup. Up to 10 drivers: AED/SAR 7,500 (USD 2,042). 11 to 50: AED/SAR 14,900. 51 to 200: AED/SAR 29,900. Above 200: from AED/SAR 59,900, scoped in writing. Setup covers your branding on the console, tracking page and driver app, importing drivers, vehicles and places, and training dispatchers and drivers in Arabic and English.

Billed at cost, outside the driver price. WhatsApp and SMS messages, Google Maps, payment gateway fees and any AI use. We connect your own accounts so you see those bills directly. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.

Compare your options

What 30 drivers cost with each option.

The same fleet of 30 drivers, priced from each option’s own published price list. Checked on 9 October 2026. VAT is extra everywhere, and so are messages unless the row says otherwise.

Swipe the table sideways to see every column.

Option	30 drivers a month	Data in the UAE or KSA	Who sets it up	Source
WhatsApp groups and Excel	No software bill. The cost is the missed orders, the phone calls and the cash count at night.	On staff phones	Nobody	Your week
Mindcat Dispatch, shared	AED/SAR 2,370 (USD 645). No per-order fees.	Yes. UAE, or your own copy in Jeddah or Riyadh	We do, in Arabic and English	This page
Detrack	USD 870 to 1,170 (USD 29 to 39 per driver)	Not stated	You do	detrack.com
Track-POD	USD 1,770 to 2,970 (USD 59 to 99 per driver)	Not stated	You do	track-pod.com
Onfleet	From USD 1,349 for 5,000 tasks. SMS extra.	Not stated	You do	onfleet.com
Tookan	USD 499 for 6,000 tasks, then USD 0.09 a task	Not stated	You do	jungleworks.com
Fleetbase Cloud (the open-source project’s own hosting)	About USD 329 (USD 29, plus USD 5 per driver and per vehicle). Support plans from USD 1,000 a month.	Not stated	You do, or their team installs it for USD 2,500 one-time	fleetbase.io
Run the open-source version yourself	No licence fee. You pay for servers and a developer to install, update and secure it, and to build the Gulf parts.	Wherever you host it	Your developer	AGPL-3.0

The cheapest line is not always the cheapest month. Ask each option three questions: where the data sits, who connects WhatsApp and your payment gateway, and who answers when a driver can’t log in on a Friday.

How to buy

From fleet size to go-live, with the date in writing.

No demo maze and no annual contract to start. You see the plan and the price before you pay anything.

01Send your fleet sizeHow many drivers, how orders reach you today, and where it should run: shared, your own copy in the UAE or the Kingdom, or your own cloud or servers. We reply by email within 24 hours.

02One morning with your dispatcherWe map how orders, drivers and cash move today, in Arabic or English. Then you get a written plan, the go-live date and the monthly price in AED or SAR.

03Pay the setup and go liveWe brand it, import your drivers and places, connect WhatsApp and your card gateway, and train your team in Arabic and English. On your own servers, your IT team gets the keys and the source. We stay through the first weeks of live orders, then keep it updated, backed up and watched.

Where it fits

Your industry and your seat.

FAQ

What Gulf operators ask first.

Where is our data stored?: In the UAE for the shared option. For your own copy, in the UAE or in Saudi Arabia (Jeddah or Riyadh), whichever you choose. In your own cloud, it stays wherever your account is.
Does it work in Arabic?: Parts of it do today. We finish the Arabic screens and the right-to-left layout during setup, and train your drivers in Arabic and English.
Can customers get updates on WhatsApp?: Yes, once we connect your WhatsApp Business account during setup. Messages are billed by Meta at cost, outside the driver price.
Does it handle cash on delivery?: Yes. Each order records how it was paid, and each driver’s cash total is ready before the end of the shift.
Does it issue ZATCA invoices?: Not on its own. During setup we pass invoices to your ZATCA-ready invoicing or ERP, so the tax invoice comes from the system your accountant already uses.
What counts as a driver?: Anyone who uses the driver app to take jobs in a month. Dispatchers, managers and finance users are free.
What is it built on?: Mindcat Dispatch is built on Fleetbase, open-source software licensed under AGPL-3.0. We publish the changes we make to it under the same licence. What you pay us for is the hosting in the region, the Gulf additions, the setup and running it.

The brief · one email

Tell us your fleet size and how orders arrive.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.