Salesforce MVP Hall of Fame · Certified Partner since 2010
A long prompt is not memory. Cognee gives agents a place to store and retrieve what they have already learned — customers, cases, documents — so the next session does not start from zero. We implement it next to your models and, when the domain is relational, next to Neo4j. The first week is in the org, reading what already exists.
What we put in
The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
Use cases
These are the use cases we usually pair with Cognee.

Cases, knowledge, and the channel the customer already uses. An agent on the repeats. A person on the exceptions.

Eligibility as a named desk. Documents, rules, and a reviewer. We will not invent an annual euro savings.

A hiring desk. Screen against a written role. A person on the shortlist. Not a 3x quality-of-hire slide.
Questions
The brief
We will map what should persist, what must not, and whether Cognee, Neo4j, or both belong in the first build.