Salesforce MVP Hall of Fame Certified Partner since 2010 200+ agents in production Dubai HQ Kochi studio US desk Agentforce MuleSoft Data Cloud Custom agents Salesforce MVP Hall of Fame Certified Partner since 2010 200+ agents in production Dubai HQ Kochi studio US desk Agentforce MuleSoft Data Cloud Custom agents Salesforce MVP Hall of Fame Certified Partner since 2010 200+ agents in production Dubai HQ Kochi studio US desk Agentforce MuleSoft Data Cloud Custom agents
Step one · no form
What’s slowing you down? Five industries, UAE first. Scroll through them, or jump to yours.
By industry By problem
01 · UAE first
Real estate Leads arrive from the portals, WhatsApp and walk-ins. Viewings live in a broker’s phone. Nobody owns the follow-up.
Week one
We map inquiry, viewing, offer and close inside the org, then name the one step an agent can take off the brokers.
This is our week → 02 · UAE and US
Banking and fintech Campaigns go out as lists. The branch already knows the customer; the journey does not.
Week one
We connect journeys to one customer profile: transactions, send-time rules, and a preference center your team can run.
This is our week → 03 · UAE and US
Healthcare Reminders are a call list. Screening goes out as a blast. No-shows fill the next morning.
Week one
Appointment reminders on SMS and WhatsApp, and education sequences tied to the condition, not a blast list.
This is our week → 04 · UAE and US
Retail and distribution B2B buyers live in spreadsheets. The same account exists three times. The next store cannot see the last order.
Week one
One account every store can trust, POS visible on the record, and a mobile path for field reps.
This is our week → 05 · US and UAE
Manufacturing and logistics Quote, order and service split across CPQ, ERP and a queue. Service cannot see what shipped last week.
Week one
Quote-to-cash around what ERP will accept. Integrations write back with an owner and visible errors.
This is our week → Start Real estate Banking and fintech Healthcare Retail and distribution Manufacturing and logistics
How we work
The first week is in the org. 01 Week 1 in the org
We read what already exists before anyone adds a cloud.
01 Week 1 in the org We read what already exists before anyone adds a cloud. 02 Written note What is worth fixing, what is worth finishing, and what is not. Not a dashboard. 03 Fixed scope and price We can fix-price a named, scoped piece once the process is clear. We will not fix-price a rescue we have not assessed. 04 Build We implement around the process you already run. 05 We stay After go-live, a person stays on the exceptions.
Field notes. Engagements we can describe, so you can judge whether yours looks like any of them. Named only where the client said yes.
01 Regional bank, UAE Marketing Cloud journeys against a single customer profile: transactions, send-time, and a preference center the marketing team could run without us. Financial Services → 02 Regional grocery retailer Sales Cloud for account-based selling, POS integration for inventory visibility, and a mobile path for field reps. Retail → 03 Regional hospital network Marketing Cloud patient journeys with SMS and WhatsApp reminders, plus education sequences tied to the condition — not a blast list. Healthcare → 04 Regional property team Salesforce around how the deal actually moves: inquiry, viewing, offer, close. One record for the listing, the buyer, and the viewing. Real Estate → 05 Regional manufacturer Sales and Service around quote-to-cash and installed-base work. ERP stays the source for the shop floor. Write-back with errors visible. Manufacturing → 06 Regional agriculture desk Salesforce around the process that already exists: inquiry, quote, delivery, service. Digital where the farmer already is. Agriculture → The person
Shivanath. The name on the work. The practice is small on purpose. Salesforce MVP Hall of Fame. Certified Partner since 2010.
Salesforce Certified Partner since 2010 Sales Cloud, Service Cloud, Marketing Cloud & Experience Cloud Implementations across UAE, India, and USA Assembled AI stack: Agentforce, custom agents, or both, picked from the use case Rescue: stuck Salesforce orgs and stalled AI pilots.The honest no
When we are the wrong partner. The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
Questions
What people ask before they write.
Agentforce or custom? Agentforce when the work already lives in Salesforce. A custom stack when it does not. We pick from the process.
Do we have to buy more Salesforce? No. Clouds are chosen inside the work, after the first week, not before it.
What does it cost? We can fix-price a named, scoped piece once the process is clear. We will not fix-price a rescue we have not assessed.