Speaking twice at Dreamforce · Sept 15-17 →

Salesforce MVP Hall of Fame · Certified Partner since 2010

Leads answered. Deals closed. Nobody chasing.

We implement Salesforce and AI agents around the way your team already sells, serves and approves. Dubai HQ, US desk, Kochi studio.

Step one · no form

What’s slowing you down?

Five industries, UAE first. Scroll through them, or jump to yours.

  1. 01 · UAE first

    Real estate

    Leads arrive from the portals, WhatsApp and walk-ins. Viewings live in a broker’s phone. Nobody owns the follow-up.

    Week one

    We map inquiry, viewing, offer and close inside the org, then name the one step an agent can take off the brokers.

    What changed · Regional property team

    “Follow-up lives in the org, not a personal inbox.”
    This is our week

How we work

The first week is in the org.

  1. 01Week 1 in the orgWe read what already exists before anyone adds a cloud.
  2. 02Written noteWhat is worth fixing, what is worth finishing, and what is not. Not a dashboard.
  3. 03Fixed scope and priceWe can fix-price a named, scoped piece once the process is clear. We will not fix-price a rescue we have not assessed.
  4. 04BuildWe implement around the process you already run.
  5. 05We stayAfter go-live, a person stays on the exceptions.
Shivanath Devinarayanan, founder of Mindcat

The person

Shivanath. The name on the work.

The practice is small on purpose. Salesforce MVP Hall of Fame. Certified Partner since 2010.

  • Salesforce Certified Partner since 2010
  • Sales Cloud, Service Cloud, Marketing Cloud & Experience Cloud
  • Implementations across UAE, India, and USA
  • Assembled AI stack: Agentforce, custom agents, or both, picked from the use case
  • Rescue: stuck Salesforce orgs and stalled AI pilots.

The honest no

When we are the wrong partner.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

Questions

What people ask before they write.

Agentforce or custom?
Agentforce when the work already lives in Salesforce. A custom stack when it does not. We pick from the process.
Do we have to buy more Salesforce?
No. Clouds are chosen inside the work, after the first week, not before it.
What does it cost?
We can fix-price a named, scoped piece once the process is clear. We will not fix-price a rescue we have not assessed.

The brief · two taps and an email

We work in real estate and right now, leads go cold before anyone replies.

Industry
Problem

Brief: Real estate. Leads from portals and WhatsApp. Follow-up has no owner. An agent on a named process. A reviewer on the exceptions.