Do we need Salesforce to use Slack?

No. Slack works on its own, and Slack has a built-in CRM on some plans. Most of our clients connect Salesforce because that is where customers and deals already live.

Where do the Slack licences come from?

Licences come from Salesforce today. We help you pick the plan and the seat count, work with your Salesforce account team, and set up the workspace.

How long does a launch take?

It depends on how many teams and channels you start with. We write the scope and the first workflows down before any work starts, so you see it before you agree.

What happens to our WhatsApp groups?

We map them to channels, agree which conversations move, and train people on the new place. Customer WhatsApp can stay; internal decisions move to Slack.

Do you do AI agents in Slack?

Yes, once the workflows are in place. Agentforce when the work lives in Salesforce, Claude when it does not. One named job at a time, with a person approving what matters.

Do you work outside real estate?

Yes. Real estate in Dubai is where we show the most detail, but the use cases cover sales, service, finance, HR, IT and operations in any company.

Slack, set up around your work

Your team chases every decision across WhatsApp, email and Excel. Give the work one place.

Leads wait in inboxes. Discounts get approved in a chat nobody can find. Vendors are a phone call away from the facts. We set up Slack with your CRM so requests, approvals, customers and partners sit in channels your company owns.

Tell us the process that leaks Pick your use cases

Where the work leaks

Five places money and customers slip away.

None of these is a software problem on its own. Each one is work living somewhere the company cannot see: the lead in Salesforce, the approval in email, the decision in WhatsApp.

01RevenueA lead waits hours for a reply. A discount is promised in a personal chat and found after the contract.

02CustomersAn urgent case bounces between teams by email. The customer tells the story three times.

03Vendors and partnersBrokers, agencies and suppliers work from old facts because the current ones sit in your systems.

04PaceEvery approval is a chase. New ideas wait for the same five people to reply.

05ControlCompany decisions live in personal apps. When someone leaves, the history leaves with them.

Slack in 60 seconds

Your phone came set up. Your Slack workspace won’t.

Slack calls itself a work OS: people, apps and data in one place, so nobody jumps between tabs to get an answer. A phone arrives ready. A workspace arrives empty. The channels, the sign-in, the Salesforce link and the first approvals are the setup, and that part is ours.

Opening frame of Slack’s video “What Is a Work OS?” — Video by Slack, on YouTube. It loads from youtube-nocookie.com only when you press play.

What we do

Start with Slack. Grow from there.

Each step stands on its own. Most teams start with the first two and add the rest when the channels are busy.

01Plan and licencesWhich Slack plan fits, who needs a seat, and what your IT team must control. Written down before you buy.

02LaunchWorkspace, channels, sign-in, retention and the move off WhatsApp groups. Your people trained on the work they do, not on features.

03WorkflowsRequests, approvals and handovers that run in Slack and leave a record. Discount and spend approvals are usually first.

04Slack and SalesforceLeads, deals and cases post to the right channel. Decisions made in Slack are written back to the record.05AgentsAgentforce or Claude working in the same channels as your people, on one named job, with a person approving what matters.06RunWe stay. New workflows, new channels, and the admin work nobody inside has time for.

See it in your business

Pick the ten that sound like your week.

54 use cases across sales, service, marketing, finance, HR, IT, operations, real estate and fintech. Each one says what happens today and how it runs in Slack.

All use casesSee all 54, filter by department, and send us the ones that fit.

Find the one that sounds like your week

People, partners and agents

Where your team, your partners and your agents work in the same thread.

Most AI tools are one person talking to one bot. Real work has a requester, an approver, a customer and often a vendor. Slack puts all of them, and the agent, in the same channel, with the record one click away.

Our own desk

Mindcat runs on Slack.

Our own work and approvals run in Slack. We set it up for clients the way we use it ourselves.

Founder: Shivanath has put 200+ agents into production.
Desks: Dubai and Kochi, with Salesforce work since 2010.
What follows Slack: Salesforce consulting, AI agents and Claude work, when the channels show where they pay.

The questions buyers ask first.

FAQ

Straight answers.

Do we need Salesforce to use Slack?: No. Slack works on its own, and Slack has a built-in CRM on some plans. Most of our clients connect Salesforce because that is where customers and deals already live.
Where do the Slack licences come from?: Licences come from Salesforce today. We help you pick the plan and the seat count, work with your Salesforce account team, and set up the workspace.
How long does a launch take?: It depends on how many teams and channels you start with. We write the scope and the first workflows down before any work starts, so you see it before you agree.
What happens to our WhatsApp groups?: We map them to channels, agree which conversations move, and train people on the new place. Customer WhatsApp can stay; internal decisions move to Slack.
Do you do AI agents in Slack?: Yes, once the workflows are in place. Agentforce when the work lives in Salesforce, Claude when it does not. One named job at a time, with a person approving what matters.
Do you work outside real estate?: Yes. Real estate in Dubai is where we show the most detail, but the use cases cover sales, service, finance, HR, IT and operations in any company.

The brief · one email

Name the process that leaks.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.