- What counts as a user?
- Anyone with a login who tracks time or manages it. Clients who open a report link pay nothing, and names imported from your history with no login are free.
- Can my client see the hours without an account?
- Yes. Save a report for that client and send the link. They open it on a laptop or phone with no login. You choose whether it shows amounts, and you can set the link to expire.
- Can the client approve the month in the app?
- Not today. The client reviews the report link, and hours can still be edited afterwards. An approval step and locked months are fork work we can scope with you.
- Does it send invoices?
- No. Hours records and prices the time. During managed setup we send the priced hours to Mindcat Accounts, which issues the invoice with UAE VAT or ZATCA, or we set up an export for your accounting system.
- Does the desktop app take screenshots?
- No. It has a timer and an idle check. Its record of which apps and tabs were open is off by default; if you switch it on for someone, the record stays on their laptop and is not sent to the server. Give them written notice first.
- Can it give the hours a DIFC costs statement needs?
- The report gives hours, rate and fee earner for each matter, the items RDC 38.34 asks for. During setup we lay it out for your filing. It is not the court form itself, and seniority comes from the rate you set for each person.
- Can we sign in with Microsoft or Google?
- Not today. Sign-in is email and password, with two-factor login for each user. Single sign-on is not there yet.
- Where are the hours stored?
- In the UAE or Saudi Arabia on our servers, as agreed in your plan, or in your own cloud. Law and audit firms usually take their own copy, with a separate install and database.
- Does it work in Arabic?
- The screens are in English today. Your team can type entries, clients and projects in Arabic.
- What is it built on?
- Mindcat Hours is built on solidtime, licensed under AGPL-3.0, and we publish our changes under the same licence. Every user can get the source of our version from inside the app. We are not affiliated with the makers of solidtime.