Speaking twice at Dreamforce · Sept 15-17 →

Salesforce MVP Hall of Fame · Certified Partner since 2010

One AI use case. In production. With the controls on.

Most pilots fail at production because nobody planned data access, identity, or governance. We assemble the stack from the process, then ship one seat with those controls attached. The first week is in the org, reading what already exists.

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Certified Partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE and US desks

Agentforce vs custom

The work

What we do in the org.

You have a use case, or a pilot that never left the sandbox. You need a production seat, not another workshop. The runtime might be Agentforce. It might be a custom stack. We pick from the process.

Sequence

Readiness, stack, then one seat.

  1. 01ReadinessWhat the agent is allowed to see, and whether that data is clean enough to act on.
  2. 02StackModel, runtime, memory, identity, connector. From the catalog, not from a preferred logo.
  3. 03Production seatOne process. Then we stay for the exceptions.

The honest no

When we are the wrong partner.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

Questions

What we actually say.

Which models and runtimes do you use?
Claude, Gemini, OpenAI, AWS Bedrock, Google ADK, CrewAI, n8n, Retell, Neo4j, Cognee, IndyKite, MCP, MuleSoft Agent Fabric, and Agentforce. We pick from the use case. See /ai-tools.
Is this the same as setting up an agent?
Narrower. If you can already name the job a person is doing like a robot, start there and we set up that one agent. Come here when you need the production path around it: the readiness check, the runtime choice, the governance, and the seats that follow the first one.

The brief

Send the situation.

One email. The situation travels with it.