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Services

Services

Salesforce and AI, around your process.

Start from the work, your industry, or your seat at the table.

All Services →AI use cases →ROI calculators →Field notes →Agentforce or custom? →
What we do →
Salesforce implementationSalesforce consultingSlack setup and workflowsSlack and SalesforceWhatsApp agents and CRMAI agentsAI co-workers by roleAI consulting and automationFailed project rescueManaged services
By industry →
Real estateCRM for developersCRM for brokersAI co-workers for propertyFinancial servicesHealthcareManufacturingGovernmentTechnology

By role

For CEOsFor CFOsFor CTOsFor CMOsFor COOs
Products

Products

Software we host and run for you.

Business apps under our name, with hosting agreed in your plan, set up in Arabic and English.

All Products →Dispatch prices →Ask about Dispatch →
Apps we host →
Dispatch: delivery and fleetInbox: WhatsApp CRMSign: e-signatureMaintain: building maintenanceProjects: fit-out and project programmesVault: document managementDesk: ticketing and SLAsScreens: digital signageLearn: staff trainingBookings: online bookingAssets: IT asset managementSurveys: customer feedbackAnalytics: website analyticsSocial: post scheduling for agenciesStays: hotel bookingPeople: HR and payrollAccounts: ZATCA accountingLease: rent cheques and renewalsClinic: patient records and billingLobby: visitor and contractor passesHours: billable time and client reports

By industry

Retail and e-commerceManufacturing and distributionCouriers and delivery companiesReal estate brokeragesReal estateHealthcare and clinicsFacilities management and propertyEducation and nonprofitPRO and typing centresIT service desks and MSPsGovernment and semi-governmentTechnology and softwareRestaurants and cafésFacilities and contractorsPrivate clinicsFit-out and interior contractorsPublic services and nonprofitsDigital and marketing agenciesMarketing and social media agenciesHotel apartmentsProperty management companies

By role

For COOsFor CFOsFor CTOsFor CEOs
Salesforce products

Salesforce products

The clouds we implement around.

Thirteen clouds. Each one a process we implement around.

All Salesforce products →
Sales CloudService CloudMarketing CloudCommerce CloudExperience CloudTableauData CloudSlackMuleSoftSalesforce PlatformAccount Engagement (Pardot)AgentforceEinstein AIArchitecture map

Decision note

Agentforce or custom?

Three questions decide the runtime. Read the note before you buy a workshop.

Read it →
AI stack

AI stack

Five layers, assembled from the process.

Each layer has its own page. Every tool we put in sits under one.

All AI stack →Architecture: the five planes →Jev: 100 decision use cases →Sarvam: Indian-language agents →AI customer service agent →AI sales agent →Agentforce or custom? →
Models →
Claude (Anthropic)Google GeminiJev (TypeSafe)SarvamOpenAIAWS Bedrock
Agentic systems →
Google ADKA2A ProtocolClaude Agent SDKOpenAI Agents SDKLangGraphAgentforceCrewAIMuleSoft Agent FabricMCP
Agentic memory →
Neo4jCogneeIndyKite
Automation and voice →
n8nRetell AI
Deployment and governance →
Enterprise AI DeploymentAI Governance
Build on Vercel →
HostingDoppler and integrationsAgent stackPreviews and CI/CDSecurity and botsTools and v0Frameworks and SDKs
Resources

Resources

Read before you shortlist anyone.

Buyer guides, honest comparisons, technical guides and the calculators.

All Resources →Decision notes →Field notes →Media kit →
Choose a partner →
AI partner in the UAEWhat it costs in the UAEChoosing an AI partnerChoosing a Salesforce partnerQuestions to ask a consultantPartner selection checklist
Compare →
Slack or Microsoft TeamsAgentforce or custom agentsMeta Business Agent or customConsulting or in-houseSalesforce partner tiersImplementation approaches
Guides →
Implementation best practicesData migrationIntegration patternsSecurity and compliancePerformance

Tools

ROI calculatorsAI use casesSlack use casesWhatsApp cost calculatorWPS file checkerTourism Dirham calculatorSlack Frontline channel plannerJev: 100 decision use casesSarvam: Indian-language agentsFAQ
WorkBlog
About

About

Three entities. One practice.

Dubai HQ, Kochi studio, US mailing address. Every city has its own page.

About Mindcat →All locations →AI agents in the UAE →AI agents in India →AI agents for US teams →
The company →
What you getCertificationsCredentialsAwardsSecurity and complianceMedia kit
UAE →
DubaiAbu DhabiSharjahAjmanRas Al Khaimah
USA →
New YorkChicagoSan FranciscoLos AngelesDallasHoustonAtlantaBostonMiamiSeattle
Get the assessmentGet the written assessment →
SearchServicesProductsSalesforce productsAI stackResourcesWorkBlogAbout

If the decision is which cloud to buy, start at /products. If it is how the work should be sequenced, start at /services.

Get the written assessment

Founded 2022 · Founder in the Salesforce MVP Hall of Fame · Dubai HQ · Kochi studio

Practice

  • Services
  • Salesforce products
  • AI stack
  • Work
  • Blog
  • About

Products

  • Dispatch: delivery and fleet
  • Inbox: WhatsApp CRM
  • Sign: e-signature
  • Maintain: building maintenance
  • Projects: fit-out and project programmes
  • Vault: document management
  • Desk: ticketing and SLAs
  • Screens: digital signage
  • Learn: staff training
  • Bookings: online booking
  • Assets: IT asset management
  • Surveys: customer feedback
  • Analytics: website analytics
  • Social: post scheduling for agencies
  • Stays: hotel booking
  • People: HR and payroll
  • Accounts: ZATCA accounting
  • Lease: rent cheques and renewals
  • Clinic: patient records and billing
  • Lobby: visitor and contractor passes
  • Hours: billable time and client reports
  • All apps

Services

  • Salesforce Implementation
  • Salesforce Optimization
  • Failed Project Rescue
  • We set up the agent
  • AI co-workers by role
  • AI customer service agent
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  • AI Governance
  • AI Observability
  • Data Foundations
  • Salesforce Consulting
  • Enterprise AI and Automation
  • Emergency consulting
  • Fixed pricing
  • Free assessment
  • Implementation guarantee

Desks

  • For CEOs
  • For CFOs
  • For CTOs
  • For CMOs
  • For COOs

More

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  • Contact

Mindcat Consulting· Salesforce MVP Hall of Fame (Shivanath Devinarayanan) · Founded 2022

Find us on

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Mindcat Technology Consultants FZE, Dubai · Mindcat Consulting Private Limited, Kochi · Mailing: Livingston, TX

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