- Who sets up AI agents in Dubai?
- Mindcat Consulting. The HQ is in Dubai. We set up agents on WhatsApp service, free-zone operations, and insurance book transfer. Gulf hours. English brief. We reply within 24 hours.
- Agentforce or a custom agent in the UAE?
- Agentforce when the work lives in the Salesforce org. Custom when the seat is WhatsApp, a free-zone portal, or a system Salesforce would only see as a middleman. We say which after you name the process.
- Can the agent work on WhatsApp for UAE customers?
- Yes, when customers already write there. The agent gets its own inbox. Slack is for the company. WhatsApp is for the Gulf desk.
- What about PDPL and DIFC when you set up an agent?
- UAE PDPL and DIFC Regulation 10 apply to this desk. If the agent would see the wrong records, you get a readiness note. Governance stays on after go-live.
- What process should be first in the UAE?
- The job someone does every day that is written down and tied to revenue. Book transfer, WhatsApp service queues, and free-zone ops come up a lot. We start with one.
