- Do we still need a cookie banner?
- That is your counsel’s call. We can tell you what the product does: the script sets no cookies, the IP address is used to find the country and city and is not stored, and a visitor’s session is a code that changes every month. Your banner may still be needed for other tags on your site.
- Does it replace Google Analytics?
- Partly. It covers visitors, pages, sources, campaigns, events, funnels and revenue. It doesn’t build ad audiences or feed Google Ads bidding. You can run both while you compare, and keep GA4 only where you need those ad features.
- Where is the data stored?
- On shared servers in the UAE or in Jeddah, on your own copy in the UAE or Saudi Arabia, or in your own cloud, wherever your account is. Backups stay in the same country.
- What does it collect about a visitor?
- The page, the referrer and campaign tags, the browser, operating system, device type, screen size and language, and the country, region and city. Not the name, not the email and not the IP address. You can also drop URL parameters before they are sent.
- Who at Mindcat can see our data?
- Only the engineers who run your copy, to keep it working. On shared servers your team space is separate from other clients’ by the app’s permissions. In your own cloud, your IT team decides who has access.
- Can we track WhatsApp clicks and form submissions?
- Yes. We tag up to five buttons per website during setup, such as WhatsApp, call, register interest and brochure download. Your developer can add more with one attribute.
- Can our agency give each client their own view?
- Yes, two ways. A read-only shared link per website that opens without a login, or a team per client: the client’s login sees only that team’s websites, and your account team is a member of every client’s team.
- Is the interface in Arabic?
- Yes, mostly. Menus, reports and settings are in Arabic, right to left, for anyone whose language is set to Arabic. A few newer labels still show in English.
- What counts as a website?
- One site or domain you track. The Arabic and English versions of the same site count once; a separate launch microsite counts as one more. Each website includes 200,000 events a month, pooled across your sites.
- How do we leave?
- Export each website as CSV whenever you want, ask for a database extract of your websites, or move the whole copy onto your own servers. The licence lets you keep running it.