Mindcat Bookings · Online booking system for Gulf clinics and salons
For private clinics in Dubai, Sharjah, Riyadh and Jeddah, and for salons, car service centres and tutoring centres. Patients pick the service, the doctor and a free time on their phone. Your front desk sees every doctor’s day on one screen, with Friday and Ramadan hours set once. Hosted in the UAE or the Kingdom from AED/SAR 59 per staff calendar a month, set up by us, with the go-live date in writing after one session with your clinic manager.
Where the clinic day goes wrong
Every slot visible · how one booking moves
Noura books a first physiotherapy assessment with Reem S. at a sample clinic on Al Wasl Road, followed through everyone who touches it.
Online booking system · real screens
Captured from our own running copy with an invented clinic on Al Wasl Road, invented staff and patients, 555 phone numbers and sample emails. Names are not real.
“Patients message at night and book elsewhere by morning.”
Four steps: service and doctor, a free date and time, their details, confirm. Only free times show, worked out from each doctor’s hours, breaks and bookings. Link it from Instagram, Google and your website.
“I can’t see who is free across the clinic.”
The day view puts each practitioner in a column: dental, physiotherapy, dermatology and paediatrics side by side. Reception books, moves and checks from here.
“Two people write in one diary and double-book.”
A week or month calendar for each doctor, therapist or stylist. A booked time disappears from the booking page at once.
“Ramadan hours mean moving every booking by hand.”
Hours for each day of the week with breaks, for each staff member. Add different hours for chosen dates, such as Ramadan evenings or a public holiday, and the booking page follows.
“Every change means a call and a crossed-out line.”
Service, practitioner, time, status and notes on one form. Statuses such as Booked, Confirmed and Cancelled, and a note on where the booking came from.
“The patient’s history is in three notebooks.”
Contact details, preferred language and notes, with every past and upcoming visit across departments.
“We confirm every booking by message, one by one.”
The patient answers your questions when booking, then gets an email in their language with the visit details, a calendar file and a link to reschedule or cancel.
Also included
Who it is for
Before: the phone, WhatsApp and a paper diary, two receptionists, and Ramadan hours moved by hand. After: patients book a free slot in Arabic or English at night, the desk sees every doctor on one screen, and the data stays in the UAE or the Kingdom.
Before: bookings in Instagram DMs, two clients for one chair before Eid, and a fee to the marketplace on every new client. After: clients book each stylist from the Instagram bio, each stylist sees her day on her phone, and no fee per booking.
Before: service slots booked by phone and every bay full the week before the summer holidays. After: drivers pick an advisor and a 60-minute slot online, and the confirmation email carries the workshop’s location.
Also used for
Built for the Gulf
Every row is true today, work we do during your setup, or a gap. We say which.
| What Gulf clinics and salons need | Where it stands |
|---|---|
| Booking data in the UAE or Saudi Arabia | Today. Shared copies run in the UAE; your own copy can run in Jeddah or Riyadh, or on your own servers. UAE law keeps health data in the country unless an exception applies; we host in the UAE either way. |
| Arabic booking page and emails | Partly. The booking page and the emails are in Arabic today, but the layout runs left to right, a few labels such as the email’s reschedule button stay in English, and some words read as translated. We switch the layout to right to left and fix the wording during setup. |
| Friday, prayer and Ramadan hours | Today. Hours per day with breaks for each staff member, Saturday as the first day of the week, and different hours on chosen dates. |
| Reminder the day before | Added during setup. The app sends confirmations, not reminders; we add a reminder email, and from 6 calendars WhatsApp or SMS through your own provider. |
| WhatsApp confirmations | Added during setup, on your WhatsApp Business account. Message fees are billed at cost. |
| Insurance or self-pay, visit language | Today. Up to five questions of your own on the booking form. |
| Deposits and online payment | Not today. Patients pay at the clinic. |
| Hijri dates, UAE PASS and Nafath | Not today. Dates are Gregorian; staff sign in with email and password. |
بالعربية
Mindcat Bookings · نظام حجز المواعيد للعيادات والصالونات
يختار المريض الخدمة والطبيب والوقت المتاح من هاتفه، بالعربية أو الإنجليزية، في أي ساعة. ويصله بريد تأكيد فيه رابط لتعديل الموعد أو إلغائه.
يرى موظف الاستقبال مواعيد جميع الأطباء في شاشة يومية واحدة. ولكل طبيب ساعات عمله وفترات الاستراحة، مع ساعات الجمعة ورمضان.
نستضيف بياناتك في الإمارات، أو في الرياض أو جدة إذا اخترت نسخة خاصة. تدفع اشتراكًا شهريًا عن كل طبيب أو مقدّم خدمة تُحجز مواعيده، بالدرهم أو الريال، دون أي رسوم على الحجز. صفحة الحجز ورسائل البريد بالعربية اليوم، لكن اتجاهها من اليسار إلى اليمين، ونحوّلها إلى اليمين إلى اليسار ونضيف التذكير قبل الموعد خلال مرحلة الإعداد.
Prices
Set how many people patients book and where it should run. Every price is also listed in full below.
Your monthly price
AED 430
SAR 430 · USD 117.09 · about AED 54 per staff calendar
AED and SAR are the same number. Receptionists and managers are free. WhatsApp, SMS and email sending fees are billed at cost. Excludes 5% UAE VAT and 15% Saudi VAT. Annual prepay takes 15% off.
The full price list
You pay per staff calendar per month. A staff calendar is one person or resource patients book: a doctor, a therapist, a stylist, a service advisor or a bay. Receptionists and managers who run the diary are free, and patients never count. Each band’s price applies only to the calendars inside it. There are no per-booking or new-client fees.
| Staff calendars | AED | SAR | USD |
|---|---|---|---|
| 1 to 5 | 59 | 59 | 16.07 |
| 6 to 15 | 45 | 45 | 12.25 |
| 16 to 40 | 35 | 35 | 9.53 |
| 41 and up | 25 | 25 | 6.81 |
Worked example. A clinic with 8 doctors and therapists pays 5 × 59 + 3 × 45 = AED 430 a month (SAR 430, USD 117.09). With 20 it is AED 920 (USD 250.51). With 50 it is AED 1,870 (USD 509.19). The shared option has a minimum of AED/SAR 399 a month (USD 108.65), so a 3-doctor clinic pays 399.
How you run it changes the multiplier.
| Option | Price | Minimum a month |
|---|---|---|
| Shared: your own separate copy on our UAE servers | The calendar price above | AED/SAR 399 (USD 108.65) |
| Your own servers, hosted by us in the UAE or Saudi Arabia | Calendar price × 2 | AED/SAR 1,999 (USD 544.32) |
| In your own cloud or servers, run by us | Calendar price × 0.75, and you pay your cloud bill directly | AED/SAR 1,999 (USD 544.32) |
One-time setup. Up to 5 calendars: AED/SAR 2,400 (USD 653.51). 6 to 15: AED/SAR 4,900 (USD 1,334.24). 16 to 40: AED/SAR 8,900 (USD 2,423.42). Above 40: from AED/SAR 15,900 (USD 4,329.48), scoped in writing. Setup covers your branding, services and prices, each staff member’s hours with breaks, Friday and Ramadan hours, the booking page in Arabic and English with the right-to-left layout, your mail, a reminder email the day before, and training. From 6 calendars it also covers WhatsApp or SMS reminders through your own provider, Google Calendar sync and moving your patient list in. From 16 it covers branches, roles per branch and webhooks to your clinic system. Extra work is AED/SAR 450 an hour (USD 122.53).
Not in the calendar price. WhatsApp, SMS and email sending fees are billed at cost. They sit on your own provider account where we can set it up that way. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Compare online booking systems
The same clinic with 8 doctors and therapists, priced from each option’s own published price list. Checked on 10 October 2026. VAT is extra everywhere.
Swipe the table sideways to see every column.
| Option | 8 staff a month | Data in the UAE or KSA | Who sets it up | Source |
|---|---|---|---|---|
| WhatsApp, phone and a paper diary | No software bill. The cost is the empty slot and the patient who booked elsewhere at 11 pm. | On staff phones | Nobody | Your week |
| Mindcat Bookings, shared | AED/SAR 430 (USD 117.09). One-time setup AED/SAR 4,900. No per-booking fees. | Yes. UAE, or your own copy in Jeddah or Riyadh | We do, in Arabic and English | This page |
| Zoho Bookings Basic | USD 64 (USD 8 per staff, monthly) | Zoho runs UAE data centres | You do | zoho.com |
| Calendly Standard | USD 80 (USD 10 per seat) | Not stated | You do | calendly.com |
| Setmore Pro | USD 96 (USD 12 per user, monthly) | Not stated | You do | setmore.com |
| Fresha Team | USD 119.60 (USD 14.95 per bookable member), plus 20% on each new client from its marketplace | Not stated | You do | fresha.com |
| Clinicea Pro (a clinic system) | USD 552 (USD 69 per practitioner). Includes medical records. | Not stated | Their team | clinicea.com |
| Install it yourself | A server, and a developer to install, update, back up and secure it | Wherever you host it | Your developer | Your quote |
If you want a self-serve tool and are happy to set it up yourself, Zoho or Calendly cost less. If you need medical records too, a clinic system fits better. Ask each option three questions: where the booking data sits, who sets up your hours and reminders, and how you leave with every booking.
How we start
No demo maze and no annual contract to start. You see the plan and the price before you pay anything.
Why Mindcat
Where it fits
FAQ
The brief · one email
The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
