AI and Salesforce for Healthcare
Healthcare. Reminders are a call list.
Care teams lose the person between systems. We implement Health Cloud or Service around referral, scheduling, and follow-up. Clinical systems stay the source. An agent only on a named administrative process, with the same permissions as the desk. The first week is in the org, reading what already exists.
Certified Partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE and US desks
The week
What is actually stuck.
The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
The work
What we put in the org.
- 01The org holds the operational record. The EHR keeps the clinical one.
- 02No agent build if the context layer is missing
- 03Governance if the runtime will see health data
What changed · Regional hospital network
Reminders reached the patient on a channel they already used, instead of a call list.
Field notes.
Engagements we can describe. Named only where the client said yes.
The brief · two taps and an email
We work in healthcare and right now, leads go cold before anyone replies.