Salesforce MVP Hall of Fame · Certified Partner since 2010
Voice agents that join the rest of the stack.
Retell handles the call. We connect what happens next: Salesforce, n8n, and memory so the next agent, voice or text, already knows the customer. The first week is in the org, reading what already exists.
Certified Partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE and US desks
- 01Models · Claude, Gemini, OpenAI, Bedrock
- 02Agents · Agentforce, CrewAI, ADK, A2A
- 03Memory · Neo4j, Cognee, RAG
- 04Identity · IndyKite, SSO, entitlements
- 05Governance · policy, audit, human override
What we put in
The work on this layer.
The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
Use cases
Where this shows up in the work.
These are the use cases we usually pair with Retell AI.
AI Customer Service Transformation
Cases, knowledge, and the channel the customer already uses. An agent on the repeats. A person on the exceptions.
AI Sales Pipeline Automation
A pipeline the desk can trust. Lead scoring, opportunity tracking, and a forecast built from the org, not a side spreadsheet.
Meeting scheduling
Calendar as a desk. The inbox the team already uses. A person on the exception.
Questions
What we actually say.
- Is Retell only for contact centres?
- That is the usual start. Sales follow-up and appointment booking are the next two patterns we implement.
- How does voice connect to agent memory?
- The transcript and outcomes land in CRM and, when we implement it, Cognee, so the next channel is not starting over.
- What happens to the call afterwards?
- A structured webhook or Apex endpoint writes the outcome onto the lead or case through the same governed path as any other write. A transcript emailed to a shared inbox is not an integration.
The brief
Want voice in the same stack as the rest of your agents?
We will tell you which queues are ready and how the call should write back to Salesforce and memory.
Tell us the process
Name the job a person still does by hand. We read the org and write what is worth fixing.
Certified Partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE and US desks