Salesforce MVP Hall of Fame · Salesforce consulting partner since 2010
Salesforce implementation, around your process.
An implementation partner that keeps your process and makes the org match it. Sales, Service, Marketing, Experience, and the rest of the catalog only when that work is real.
Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks
The work
What we do in the org.
You are starting a Salesforce org, or replacing a tool that never became the system of record. The buyer is usually a VP of Sales, Operations, or IT who has already been burned by a partner that implemented the demo, not the desk.
Before and after
The demo, or your desk.
Implemented from the demo
Implemented around the process
- Every cloud on the quote is switched on
- Only the clouds a named process needs
- Fields named after the vendor slide
- Objects named in your desk’s words
- Reps keep the real list in a spreadsheet
- The record is the one people already work from
- Training is a one-day webinar
- The people who run it are trained on their own work
- Go-live is the last day you see the partner
- Hypercare until the first real week is quiet
Sequence
From brief to a quiet week.
Day 1
You send the situation
One email or four fields. A written reply within 24 hours.
Free
The assessment
A short read of the org and a written note. No charge.
Week 1
In the org
A fixed AED/SAR 14,900 (about USD 4,050), credited in full if you sign the build within 60 days.
After week 1
Design and build
Process map, object model, the integrations that would break the week. Configuration before code.
Cutover
Migrate and train
A cutover the team can run, then hypercare until the first real week is quiet.
The honest no
When we are the wrong partner.
The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
Where this fits
Processes we implement around.
Example
Sales head at a Dubai real estate brokerage
Today: Portal and WhatsApp leads land in five inboxes.
After: One lead record per enquiry, an owner on it, and the reply time visible to the manager.
Example
Service manager at an Abu Dhabi facilities firm
Today: Complaints come by phone and email and nobody can show a history per building.
After: Cases sit on the building record, with the contractor and the status in one view.
Example
Operations VP at a US logistics broker
Today: Quotes live in email and a shared drive.
After: Quotes and shipments sit on the account, and finance reads the same record sales wrote.
Questions
What we actually say.
- Do you implement every Salesforce cloud?
- We implement the clouds the process needs: Sales, Service, Marketing, Experience, and the rest of the catalog when they earn the seat. We will tell you when a cloud is a license, not a project.
- What if we already bought licenses?
- Then the job is still the process. We map seats to work and leave the ones that exist because nobody reviewed last year’s renewal. See license optimization if the renewal is the emergency.
- Where does an AI agent fit?
- After the org can hold the record. If a person is already doing the job like a robot, we set up an agent on that named process. Agentforce when the work lives in Salesforce. Custom when it does not.
Week one
The process goes on the wall before the org.
IllustrationBefore you pick a partner
Read these first. Then shortlist.
Our buyer guides. They apply whether or not you hire us.
How to choose a Salesforce partner
Certifications, the questions to ask, red flags, and pricing models.
Salesforce partner evaluation
Scorecards, interview questions, and reference checks for a shortlist.
Questions to ask a Salesforce consultant
Expertise, pricing, implementation, and support after go-live.
Salesforce partner tiers
What a partner tier buys you on a delivery week, and what it never will.
Consulting vs in-house
When a partner is the right desk, when your own team is, and when to hand over.
Implementation best practices
What to settle before anyone writes Apex, and what to refuse outright.
The brief
Send the situation.
One email. The situation travels with it. The assessment is free: a short read of the org and a written note. If you go ahead, the first build week is a fixed AED/SAR 14,900 (about USD 4,050), credited in full when you sign the build within 60 days.