Speaking twice at Dreamforce · Sept 15-17 →

AI and Salesforce for Manufacturing

Manufacturing. Quote, order and service split across CPQ, ERP and a queue.

Makers lose the order between CPQ, ERP, and a service queue. We implement Manufacturing Cloud or Sales and Service around quote-to-cash and installed-base work. Integrations write back with errors visible. Agents only on a named desk process. The first week is in the org, reading what already exists.

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Certified Partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE and US desks

The week

What is actually stuck.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

The work

What we put in the org.

  1. 01MuleSoft or an API only when it earns the seat
  2. 02A quieter org if technical debt is the real problem
  3. 03Rescue if the last partner left a half-built Manufacturing Cloud

What changed · Regional manufacturer

The quote matches what ERP will accept.

Regional manufacturer case study

The brief · two taps and an email

We work in manufacturing and logistics and right now, leads go cold before anyone replies.

Industry
Problem

Brief: Manufacturing. Quote, order and service split across systems. An agent on a named process. A reviewer on the exceptions.