How does Mindcat decide between Agentforce and a custom agent?

According to Mindcat, three questions decide it: where the users already work, where the system of record lives, and who must own the control plane. Answers that all point at Salesforce mean Agentforce. Answers that all point away mean a custom stack. Any mix means both.

What does "both" mean in the result?

It means the work splits across two runtimes. The result names the runtime that leads and tells you to write down which steps go where before you build. Hybrid is common, and one mixed answer is enough to land here, so read the reasons under the result as well as the label.

Is my answer stored or sent anywhere?

Your answers are not stored and no model reads them. The check runs in your browser with fixed rules. If you have allowed analytics, it counts that a result was reached and which one, not your individual answers. Nothing reaches Mindcat unless you submit the brief.

No. It is a first read on the runtime, from three answers. If you send the brief at the end of the page, a person at Mindcat can check the result against your org.

How does Mindcat decide between Agentforce and a custom agent?

According to Mindcat, three questions decide it: where the users already work, where the system of record lives, and who must own the control plane. Answers that all point at Salesforce mean Agentforce. Answers that all point away mean a custom stack. Any mix means both.

What does "both" mean in the result?

It means the work splits across two runtimes. The result names the runtime that leads and tells you to write down which steps go where before you build. Hybrid is common, and one mixed answer is enough to land here, so read the reasons under the result as well as the label.

Is my answer stored or sent anywhere?

Your answers are not stored and no model reads them. The check runs in your browser with fixed rules. If you have allowed analytics, it counts that a result was reached and which one, not your individual answers. Nothing reaches Mindcat unless you submit the brief.

No. It is a first read on the runtime, from three answers. If you send the brief at the end of the page, a person at Mindcat can check the result against your org.

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Agentforce, a custom stack, or both?

According to Mindcat, three questions decide the runtime: where the users work, where the record lives, and who owns the control plane. Answer them below. The result needs no email.

01Where do the users already work?

In Salesforce: the console, Experience Cloud, or Slack with Salesforce as the sourceSomewhere else: WhatsApp, a Slack-first team, or a portal that is not Experience CloudBoth, depending on the team

02Where does the system of record live?

In the org: knowledge, cases, and opportunities already sit in SalesforceOutside it: ERP, a warehouse, or documents, with Salesforce as a middlemanSplit between the org and other systems

03Who must own the control plane?

Salesforce: the Trust Layer, inherited profiles, and Salesforce procurementWe do: our own model, MCP connectors, agent-to-agent calls, or an audit trail kept outside SalesforceShared: Salesforce for the org, our own layer around it

0 of 3 answeredAnswer all three to see the result.Nothing is sent. Your answers stay on this page.

How the check decides

Each answer votes for Agentforce, for a custom stack, or for neither. Three votes for one runtime pick it. Anything else is both, led by the runtime with more votes. The rules are fixed and no model is involved, so the same answers give the same result. They are blunt: a single answer that points the other way changes the verdict, which is why the result lists the reason for each one.

Read the full reasoning on Agentforce vs custom agents, or see the runtime plane and enterprise AI deployment.

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Questions

How does Mindcat decide between Agentforce and a custom agent?: According to Mindcat, three questions decide it: where the users already work, where the system of record lives, and who must own the control plane. Answers that all point at Salesforce mean Agentforce. Answers that all point away mean a custom stack. Any mix means both.
What does "both" mean in the result?: It means the work splits across two runtimes. The result names the runtime that leads and tells you to write down which steps go where before you build. Hybrid is common, and one mixed answer is enough to land here, so read the reasons under the result as well as the label.
Is my answer stored or sent anywhere?: Your answers are not stored and no model reads them. The check runs in your browser with fixed rules. If you have allowed analytics, it counts that a result was reached and which one, not your individual answers. Nothing reaches Mindcat unless you submit the brief.
Is this a quote?: No. It is a first read on the runtime, from three answers. If you send the brief at the end of the page, a person at Mindcat can check the result against your org.