Does the CRM file the goAML report for us?

No. Your compliance team files the REAR on goAML. The CRM flags cash of AED 55,000 or more on a booking (UAE Ministry of Economy circular 05/2022), raises the task and keeps the reference once filed.

Do you run sanctions screening?

Your screening provider does. We connect it, or record its result on each buyer, so the check and its date are on file.

Where are the documents stored?

In Salesforce Files, or your document store if you have one. Access follows the buyer record, so a consultant sees only their buyers.

A compliance officer at a developer’s sales office checks passports and company papers with a couple buying together and a man buying through his company, a scanner and laptop on the desk.

Real estate CRM · KYC

The SPA is ready. The second buyer’s passport is not.

Joint buyers, companies buying through a holding, a brother signing by power of attorney and a deposit paid in cash. Each needs its own documents before the SPA. We set up KYC on the buyer record so the team sees what is missing, compliance sees what was checked, and cash over AED 55,000 is flagged for the report.

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Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks

The problem

Where KYC stalls a sale.

The process map

A joint purchase, from documents to clear.

A couple buying a 2-bed, 60% and 40%, with part of the deposit in cash.

01ConsultantAdds both buyersTwo buyers on the booking with their shares and one main contact.On: Salesforce booking
02BuyersUpload documentsEach gets a secure link for passport, visa, Emirates ID and proof of address.On: Buyer portal
03ComplianceChecks and screensReviews the documents and runs your sanctions and PEP screening; the result is logged on each buyer.On: KYC record
04FinanceRecords the cashAED 60,000 paid in cash is entered on the receipt. The record flags it for the REAR.On: Receipt
05ComplianceFiles and clearsFiles the REAR on goAML, adds the reference, and the booking moves to SPA.On: Slack alert

Who does what, and on which screen. Your steps and names replace ours during setup.

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The screens

The buyers, the company and the cash flag.

Drawn by us with invented buyers and companies.

Illustration, sample data
Salesforce · KYC
Record
Booking B-1204 · joint buyers
Details
Cash on this booking
AED 60,000
REAR on goAML
To file
Buyer Share Documents Screening
Rania K. (main) 60% Complete Clear
Sami K. 40% Visa missing Pending
Compliance officer
Each buyer has their own documents and screening result. The SPA can’t start until both are clear.
Illustration, sample data
Salesforce · Company buyer
Record
Al Noor Trading LLC
3 units, signatory by board resolution
Done: Trade licence, valid to Mar 2027
Done: Memorandum of association
Done: Shareholders and ultimate owners named
Open: Board resolution naming the signatory
Open: Signatory passport and Emirates ID
Sales admin
Company buyers get their own list: who owns it, and who may sign for it.
Illustration, sample data
Slack · #compliance
#compliance
- KYCApp14:02
  Cash of AED 60,000 recorded on B-1204 (Rania K., Sami K.). At or above AED 55,000: a REAR on goAML is needed.
  Open recordMark filed
Compliance team
The flag reaches compliance the day the cash is recorded, not at handover.

Buyer	Share	Documents	Screening
Rania K. (main)	60%	Complete	Clear
Sami K.	40%	Visa missing	Pending

Every use case

Every KYC use case we set up.

Pick the ones you need. Most teams start with three or four.

01Individual buyerPassport, visa, Emirates ID or national ID and address, with expiry dates watched.

02Joint buyersEach owner’s documents, share and screening, with one main contact for the sale.

03Corporate buyerTrade licence, MOA, shareholders, ultimate owners, board resolution and signatory.

04Power of attorneyThe attorney’s documents and the POA on the record, with its scope and expiry.

05Sanctions and PEP screeningYour screening provider’s result logged on each buyer and company.

06Cash flag for the REARCash of AED 55,000 or more on a booking raises a task to file on goAML.

07Source of fundsA question set for higher-risk buyers, answered and kept on file.

08Document upload linkBuyers upload to the record, not to a consultant’s inbox.

09KYC gate before SPAThe SPA step stays closed until every buyer is clear.

10Re-checks on transferA resale or assignment runs KYC again on the new buyer.

Before and after

What changes for the team.

Example
Compliance officer at a Dubai developer
Today: KYC documents sit in a shared inbox. Cash deposits are found when the audit asks.
After: Each buyer’s documents and screening are on the record, and cash at or above AED 55,000 raises a task the day it is recorded.
Example
Sales admin handling company buyers
Today: A holding company buys three units. The signatory turns out not to be on the board resolution.
After: The company checklist names the signatory before the SPA is drafted.

Examples of the work, not client stories.

Around this stage

The next stage, and what plugs in.

Licences come from Salesforce today. We help you pick the plan and work with your Salesforce account team.

FAQ

What teams ask first.

Does the CRM file the goAML report for us?: No. Your compliance team files the REAR on goAML. The CRM flags cash of AED 55,000 or more on a booking (UAE Ministry of Economy circular 05/2022), raises the task and keeps the reference once filed.
Do you run sanctions screening?: Your screening provider does. We connect it, or record its result on each buyer, so the check and its date are on file.
Where are the documents stored?: In Salesforce Files, or your document store if you have one. Access follows the buyer record, so a consultant sees only their buyers.

The brief · one email

Tell us how this stage runs today.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.