Salesforce MVP Hall of Fame · Salesforce consulting partner since 2010 · Chief Technology Officer
Unify the stack you already have.
Salesforce as the customer desk. ERP and data stay where they earn the seat. We will not invent a 185% technical ROI.
Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks
The week
What is actually broken.
The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
Before and after
Point to point, and owned.
Today
After the work
- Integrations nobody documented
- Each integration with an owner and an error queue
- Two masters for the customer
- One master per record
- Agents with shared keys
- On-behalf-of identity on every agent call
The work
What changes in the org.
The assessment is free: a short read of the org and a written note. If you go ahead, the first build week is a fixed AED/SAR 14,900 (about USD 4,050), credited in full when you sign the build within 60 days.
The map
Each system keeps its job.
01
Salesforce
The customer, the deal and the case.
02
The pipe
Native connector, API or MuleSoft, picked from the failure mode.
03
ERP
The order, the invoice and the payment.
04
Error queue
Retries and dead letters, with a named person.
Mermaid source
flowchart LR
S["Salesforce: account, opportunity, case"] --> P["Pipe: connector, API or MuleSoft"]
P --> E["ERP: order, invoice, payment"]
E --> P
P --> Q["Error queue a person watches"]What changed · Regional manufacturer
The quote matches what ERP will accept.
Doors
Where to go next.
Supply chain
Inventory and orders between ERP and Salesforce when that is the job.
Legacy integration
Connect the systems of record. Real-time or batch from the desk.
IT helpdesk
Ticket routing and a knowledge desk. A person on the exceptions.
Architecture map
Sort the Salesforce and MuleSoft pieces you already own by plane, and see where integration debt blocks agents.
For the CIO and IT · Slack with Salesforce
A workspace your IT team can govern.
Company decisions already sit in WhatsApp groups and inboxes IT cannot see. Slack gives IT one workspace to control. The controls and certifications are Slack’s; we set the rules around them.
Apps we host
Software we run for you.
Mindcat Dispatch
Hosted in the UAE, in Jeddah or Riyadh, or on your own servers. An API and webhooks for your ERP, POS or shop, and a full copy of your data whenever you want it.
Mindcat Inbox
Hosted in the UAE, in Jeddah or Riyadh for data that must stay in the Kingdom, or on your own servers. The company number on Meta’s official API, webhooks to Salesforce, Slack alerts, and a full export whenever you want it.
Mindcat Sign
E-signature hosted in the UAE, in Jeddah or Riyadh, or on your own servers, so signed leases and offer letters stay in the country. An API and webhooks for your HR system or CRM, and every signed PDF exportable.
Mindcat Maintain
Hosted in the UAE, in Jeddah or Riyadh, or on your own servers, in Arabic and English. A full copy of your database and files whenever you want it.
Mindcat Projects
Hosted in Dubai, Abu Dhabi, Jeddah or Riyadh, or on your own servers. An API and webhooks, and a full copy of the database and files whenever you want it.
Mindcat Vault
Hosted in the UAE, in Jeddah or Riyadh for files that must stay in the Kingdom, or on your own servers, on encrypted disks. Arabic text read from every scan, permissions per office, two-factor sign-in, an API, and a full export whenever you want it.
Mindcat Desk
Hosted in the UAE, in Jeddah or Riyadh for data that must stay in the Kingdom, or on your own servers. Microsoft 365 or Google mailboxes and sign-in, an API and webhooks, and a full export whenever you want it.
Mindcat Screens
Content and logs stay in the UAE, or in Jeddah or Riyadh for Saudi branches, or on your own servers. Players keep playing when the branch line drops, an API takes prices from Foodics or your POS, and single sign-on comes with your own copy.
Mindcat Learn
Hosted in the UAE, in Jeddah or Riyadh for training records that must stay in the Kingdom, or in your own cloud. Workers imported from the HR spreadsheet with site, trade and language, Microsoft 365 sign-in for office staff set up on request, and every course and record exportable.
Mindcat Bookings
Hosted in the UAE, in Jeddah or Riyadh, or on your own servers, so booking data stays in the country. Google Calendar sync, an API and webhooks to your clinic system, and a full export whenever you want it.
Mindcat Assets
Hosted in the UAE, in Jeddah or Riyadh for records that must stay in the Kingdom, or on your own servers, with the labelled inventory and audit dates the NCA controls ask Saudi government entities for. Your Excel register imported, sign-in with Microsoft, device sync from Intune, Jamf or Google Workspace set up for you, an API, and a full export whenever you want it.
Mindcat Surveys
Survey answers from citizens, students and patients kept in the UAE, in Jeddah or Riyadh, or on your own servers. LDAP sign-in, an API for Power BI, and a full export whenever you want it.
Mindcat Analytics
Hosted in the UAE, in Jeddah, or in your own UAE or Saudi cloud, so visitor data stays in-country for the PDPL review. No cookies, the IP address not stored, the script on your own subdomain, and every website exportable as CSV.
Mindcat Social
Hosted in the UAE, in Jeddah or Riyadh, or on your own servers, so client content and account access stay in the region. Channels connect through each network’s own sign-in, with roles per team member, an API and webhooks, and a full export whenever you want it.
Mindcat Stays
Hosted in the UAE, in Jeddah or Riyadh, or on your own servers, so the guest list stays in the country. An API, CSV exports and a full copy of your data whenever you want it. It does not sync with OTAs, Shomoos or ZATCA today.
Mindcat People
Payroll data hosted in the UAE, in Jeddah or Riyadh, or on your own servers, one site and database per client. Your people imported, biometric clocks connected and the bank file tested for you, with a full backup or Excel export whenever you want it.
Mindcat Accounts
Hosted in the UAE, in the Kingdom or on your own servers, each client on its own site and database. ZATCA onboarding and certificate renewal handled under the plan, a REST API, and a full backup whenever you ask.
Mindcat Lease
Hosted in the UAE, in Jeddah or Riyadh, or in your own cloud, with tenant and owner data kept in-country. Leases, cheques, invoices and payments exportable as CSV, and the whole database yours to take.
Mindcat Clinic
We set up your copy in the Kingdom for a Saudi clinic or in the UAE for a UAE clinic, or on your own servers. One database per clinic, roles per job, an access log per patient, a FHIR API and a full export whenever you want it.
The brief · two taps and an email
We work in real estate and right now, leads go cold before anyone replies.