Salesforce MVP Hall of Fame · Founded 2022

Supply chain

Inventory and orders between ERP and Salesforce when that is the job. Real-time or batch from the desk.

Founded 2022 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks

The stack

How we would assemble it.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

  1. 01Models · Claude, Gemini, OpenAI, Bedrock
  2. 02Agentic systems · Agentforce, CrewAI, ADK, A2A
  3. 03Agentic memory · Neo4j, Cognee, IndyKite
  4. 04Automation and voice · n8n, Retell
  5. 05Deployment and governance · identity, evals, policy, audit

Before and after

Orders and stock, before and after.

Today

With the agent

Nobody agrees which system is right
One named system of record
Orders rekeyed between the ERP and Salesforce
The sync the desk needs, live or in batches
Mismatches found late
A person on each mismatch

Spec, shadow, gate

How the first agent goes live.

One named job. A shadow run before any write.

  1. Week one

    Spec

    The job on one page: inputs, the write, the limit, who approves, and what it may never do.

  2. Before go-live

    Identity and data

    The agent acts as the person it works for, with their access. Knowledge and permissions checked before it takes a job.

  3. Shadow run

    Shadow

    The agent runs beside the person and writes nothing. You compare its calls with theirs.

  4. Go-live

    Gate

    Writes go live behind a human approval. The gate loosens only where the shadow run earned it.

  5. Every week

    Run, with the log open

    Every run is logged. On the Run plan we read the transcripts every week and fix what went wrong.

The same path for every first agent, Agentforce or custom. Nothing writes to your records until the shadow run has earned it.

For example

One desk, for example.

  • Example

    Operations head at a Jeddah distributor

    Today: Sales sees one stock figure in Salesforce and the warehouse sees another in the ERP.

    After: The ERP is named the record, Salesforce gets the sync the desk needs, and a person takes each mismatch.

Examples of the work, not case studies. Roles and cities are typical of the desks we see.

The job

What has to be true.

Ops desk

The brief

Send the situation.

Name the process. Name the object. The assessment is free: a short read of the org and a written note. If you go ahead, the first build week is a fixed AED/SAR 14,900 (about USD 4,050), credited in full when you sign the build within 60 days.