Seattle, WA
Seattle is a desk.
For Seattle teams: a Salesforce org implemented, rescued, or given its first AI agent, from the UAE, India and US desks. Reply within 24 hours.
Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks
The org
What the week looks like here.
The problems Seattle teams bring us first. Tell us which one is yours.
Salesforce is one cloud among several
AWS or Azure already holds the data that matters, and the CRM is downstream of it. The question is what belongs where, not how to move everything into one place.
Volume breaks the naive design
Patterns that survive a demo fall over at e-commerce scale, usually on governor limits nobody modelled. We size for your actual throughput before building.
Support and account teams see different customers
The service queue and the renewal conversation run on separate records, so churn signals never reach the person who could act. One profile fixes more than a dashboard does.
A pilot that never left the sandbox
Seats bought, demo seen, nothing in production. A one-week read of the org, then finish it, cut it, or rebuild it.
Examples
Three teams in Seattle.
Example
Data platform lead at an e-commerce company in Seattle
Today: The data that matters sits in AWS, and the CRM is downstream.
After: A written decision on what lives where. Only what sales acts on moves.
Example
Salesforce architect at an online retailer in Bellevue
Today: A design that passed the demo hit governor limits in peak week.
After: Sized for real throughput before the build.
Example
Customer success head at a software company in Seattle
Today: Support and account teams see different customers.
After: One profile, and churn signals reach the account owner.
The first weeks
From the brief to one process in production.
Day 1
Send the situation
One brief. Someone who can say no replies within 24 hours.
Week 1
We read your org
Remotely, while you sleep. The questions are waiting when you log on.
End of the read
A written assessment
What to fix first, or the reason this is not the work.
Build week 1
The first named piece
A fixed price for the week, agreed before it starts.
Go-live
One process in production
A person on the exceptions. Then we stay.
Desks
Where the practice sits.
Dubai, UAE (HQ)
Mindcat Technology Consultants FZE, F-15, 1st Floor, Warba Center, Abu Baker Al Siddique Road, Al Muraqqabat, Deira, Dubai, UAE
Sun-Thu: 9AM-6PM GST
Kerala, India
Mindcat Consulting Private Limited, Villa 19, Countryside Bungalows, Shasthamugal, Mamala PO, Puthencruz, Kochi, Kerala 682305
Mon-Fri: 9AM-6PM IST
USA · mailing
101 RAINBOW DRIVE PMB 13542, Livingston, TX 77399
Mon-Fri: 9AM-6PM CST
Verticals
Where we already know the objects.
Knowing the records a sector runs on is most of the first week. Open the one that is yours.
Technology
Renewals, usage, and an account team that can see both.
Retail & E-commerce
One customer across the store, the site, and the service queue.
Healthcare
Referral, appointment, and follow-up on a channel the patient already uses.
Aerospace
Long-lead programmes, traceability, and a supplier chain you have to evidence.
Logistics
The shipment, the exception, and the customer asking where it is.
Professional Services
Pipeline, engagement, and the utilisation number the partners argue about.
The desk
Why Seattle.
What we already know about working here, so you are not paying us to learn it.
City pages
Other USA desks.
The same first week, run from the same practice. Pick the city closest to your team.
Country
United States
Salesforce and AI consulting for US teams, by industry.
USA
New York
US book.
USA
Chicago
US book.
USA
San Francisco
US book.
USA
Los Angeles
US book.
USA
Dallas
US book.
USA
Houston
US book.
USA
Atlanta
US book.
USA
Boston
US book.
USA
Miami
US book.
AI agents
AI agents for US teams
Desks
All locations
Dubai HQ, US desk, Kochi studio.
Field notes.
Engagements we can describe. Named only where the client said yes.
The brief
Send the situation.
The honest no: if the work is a software factory with a named delivery date, we are the wrong partner. If the week is already on fire, say so in the first line.