Businesses Served
Tech Companies
Avg Project Size
Response Time
Create seamless visitor experiences from booking to departure with integrated CRM for hotels, attractions, and tour operators.
Manage large-scale developments like RAK Central with comprehensive project tracking, investor relations, and sales automation.
Unify operations across multiple hotels, resorts, and vacation rentals with centralized guest management and revenue optimization.
Connect adventure activities, from Jebel Jais zipline to desert safaris, with unified booking and customer management systems.
Optimize pricing and availability based on seasonal patterns, events, and regional tourism trends with AI-powered forecasting.
Provide multilingual support and personalized experiences for diverse international tourist demographics.
Deep understanding of RAK's tourism and hospitality sector
Experience with large-scale real estate development projects
Knowledge of RAK Tourism Authority requirements and initiatives
Expertise in resort and hotel management systems
Understanding of adventure tourism operational needs
Relationships with major developers and hospitality groups
Support for RAK's 2030 tourism vision and sustainability goals
Experience with seasonal business optimization strategies
A hospitality group managing 5 luxury resorts needed to unify guest experiences, implement dynamic pricing, manage corporate events, and track loyalty programs across all properties.
Implemented Salesforce Service Cloud with hospitality-specific customizations, integrated with PMS systems, built unified guest profiles with AI-powered personalization, and created event management modules.
35% increase in repeat bookings, 45% improvement in guest satisfaction scores, 30% revenue growth through dynamic pricing, and AED 4M additional revenue from enhanced upselling.
Salesforce certified consultants
Consistently high client satisfaction
Successfully delivered
Delivered across three regions
Discover how our services can transform your business processes
A pipeline the desk can trust. Lead scoring, opportunity tracking, and a forecast built from the org, not a side spreadsheet.
Cases, knowledge, and the channel the customer already uses. An agent on the repeats. A person on the exceptions.
Close, statements, and a pack finance can run without a rebuild. Salesforce plus the finance system of record.
Journeys on a customer the org already knows. Consent first. Marketing Cloud when the send can stand behind the list.
A repetitive, documented job tied to revenue. We set up one agent on that process and keep a reviewer on the exceptions.
Pull policy data from the last system into yours. Insurance and brokerage books. UAE and US teams buy this.
Get local expertise with global best practices. Schedule a consultation with our Salesforce experts.
