Connect the systems of record

Legacy system integration. Each system keeps its job.

Connect Salesforce to ERP, data, and the tools the team already uses. We map what must stay in Salesforce and what should stay elsewhere.

Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks

The week

What is actually stuck.

We pick MuleSoft, Salesforce Connect, Platform Events, or a custom API from the job. Real-time when the desk needs it. Batch when it does not. Error handling and audit are part of the work.

Today

After

Fields copied between systems by hand
Each field has one owning system
Two systems both think they own the customer
The customer has one master and a key in the other
Everything synced in real time because it can
Real time only where a person waits on it
Errors in an inbox
Errors in a queue with a named owner

The work

What we put in.

Old system, new desk

Each system keeps its job.

  • Example

    Finance controller at a Dubai trading company

    Today: Invoices are copied from Salesforce into an on-premise ERP by hand.

    After: A clean API in front of the ERP, and each field has one owning system.

    For CFOs
  • Example

    Operations head at a Riyadh courier company

    Today: The dispatch system and Salesforce both think they own the customer.

    After: The customer has one master and a key in the other. Real time only where a person waits on it.

    Couriers and delivery
  • Example

    IT lead at a US credit union

    Today: The core banking system holds the accounts, and nobody may change it.

    After: An API reads it, with a log that shows who moved which record.

    Financial services
Examples of the work, not case studies. Roles and cities are typical of the desks we see.

Sequence

Map it, pick the pipe, watch the errors.

  1. Week 1

    Map

    Systems, owners, and the fields that must not drift. AED/SAR 14,900, credited if you sign the build within 60 days.

  2. Design

    Pick the pipe

    Connector, API, events or MuleSoft, from the failure mode.

  3. Build

    Ship with errors visible

    Retries, dead letters, an owner.

  4. After

    Hand over

    Run book and monitoring.

Phase lengths are set in the week-one note, after the map.

The honest no

When we are the wrong partner.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

Answers

What we actually say.

The same questions, answered without a brochure.

Can Mindcat integrate legacy on-prem systems with Salesforce?
Yes. Mainframes, ERPs, and custom databases via MuleSoft, REST APIs, and event-driven patterns when reuse is real.
How do you handle real-time vs batch synchronization?
Real-time for customer-facing workflows. Batch for heavy analytics or archival loads. Conflict resolution is named before we build.
What integration technologies do you use?
MuleSoft Anypoint, Salesforce Connect, Platform Events, Change Data Capture, and custom middleware aligned to your security requirements.

The brief

Send the situation.

The assessment is free: a short read of the org and a written note. If you go ahead, the first build week is a fixed AED/SAR 14,900 (about USD 4,050), credited in full when you sign the build within 60 days.