An Emirati woman in an abaya checks in at the bright reception of a private clinic on Al Wasl Road, Dubai, showing her phone to the receptionist while her son waits on a sofa.

Mindcat Bookings · Online booking system for Gulf clinics and salons

Patients book a free slot themselves, in Arabic or English, at any hour.

Name: Mindcat Bookings
Price: 59 AED

For private clinics in Dubai, Sharjah, Riyadh and Jeddah. Patients pick the service, the doctor and a free time on their phone; your front desk sees every doctor’s day on one screen.

Start now, up to 15 staff calendars 16 staff calendars or more? Tell us how many staff take bookings

Online booking system on a phone in Arabic: three Mindcat Bookings screens for a sample Dubai clinic, choosing Physiotherapy first assessment with Reem S., picking a free time at 14:45 on the calendar, and the booking confirmed. — The booking page in Arabic on a phone: service and doctor, a free time, booked.Real screen, sample data

AED/SAR 59

per staff calendar a month

UAE or Kingdom hosting

or on your own servers

Quick start, up to 15 calendars

larger clinics: go-live date in writing after one session with your clinic manager

Where the clinic day goes wrong

Five ways a Gulf clinic loses a booking or a slot.

A receptionist at a Jumeirah clinic holds a desk phone to her ear while typing on her mobile, a paper appointment diary open in front of her and patients waiting behind the counter. — Before: the phone, WhatsApp and a paper diary, all at once.Illustrative photo

01The 11 pm WhatsApp messageA mother in Al Nahda messages for a paediatric slot after the children are asleep. By the time reception opens, she has booked the clinic that let her pick a time online.

02The empty chairIn Emirates Health Services primary care, 21% of appointments were no-shows (JMIR, 2025). In a Saudi trial, an SMS reminder cut missed visits from 39.8% to 26.3% (EMHJ, 2014).

03Two patients in Reem’s 17:30Two receptionists write in one paper diary, or one types into Excel while the other answers WhatsApp. The double booking shows up in the waiting room.

04Ramadan hours, by handEvery year the clinic moves to evening hours, and every booking for the month is checked and moved one call at a time.

05Patient data on a server you can’t nameUAE Federal Law 2 of 2019, Article 13, keeps health data inside the country unless an exception applies. Most booking tools don’t say where they host.

Every slot visible · how one booking moves

From the patient’s phone to the chair, on one calendar the clinic keeps.

Noura books a first physiotherapy assessment with Reem S. at a sample clinic on Al Wasl Road, followed through everyone who touches it.

01PatientBooks from the Instagram linkPicks Physiotherapy first assessment, Reem S. and a free time on Tuesday, in Arabic, at 10 pm. Answers “Insurance or self-pay”.On: Booking page
02Mindcat BookingsConfirms by emailNoura gets the details with a calendar file and a link to move or cancel. Reem gets her copy.On: Email
03ReceptionSees it in the morningThe visit sits in Reem’s column on the day view, beside every other doctor’s bookings.On: Day view
04Mindcat BookingsReminds her the day beforeA reminder email, and from 6 calendars WhatsApp or SMS through your provider, the evening before the visit.On: Email or WhatsApp
05ReceptionMarks her arrivedSets the status, adds a note, and sees her past visits on her record.On: Appointment

The reminder in step 4 and the right-to-left layout are added during setup. Everything else works on day one.

Tell us how many staff take bookings

Online booking system · real screens

The booking screens your patients and front desk will use.

Captured from our own running copy with an invented clinic on Al Wasl Road, invented staff and patients, 555 phone numbers and sample emails. Names are not real.

“Patients message at night and book elsewhere by morning.”
A booking page patients use on their phone
Four steps: service and doctor, a free date and time, their details, confirm. Only free times show, worked out from each doctor’s hours, breaks and bookings. Link it from Instagram, Google and your website.
Used by
Patients and customers
On screen
A sample Arabic booking for a 60-minute physiotherapy assessment with Reem S., with the patient’s insurance question answered.
The booking page: free times only, in Arabic or English.
“I can’t see who is free across the clinic.”
Every doctor’s day on one screen
The day view puts each practitioner in a column: dental, physiotherapy, dermatology and paediatrics side by side. Reception books, moves and checks from here.
Used by
Reception, clinic managers
On screen
A sample Saturday with four practitioners’ visits and the 13:00 break.
Day view: one column per practitioner.
“Two people write in one diary and double-book.”
Each practitioner’s week, with no double booking
A week or month calendar for each doctor, therapist or stylist. A booked time disappears from the booking page at once.
Used by
Reception, practitioners
On screen
Reem S.’s sample week from Saturday to Thursday, with Friday kept for the afternoon.
Week calendar: Saturday first, breaks shaded.
“Ramadan hours mean moving every booking by hand.”
Friday, break and Ramadan hours set once
Hours for each day of the week with breaks, for each staff member. Add different hours for chosen dates, such as Ramadan evenings or a public holiday, and the booking page follows.
Used by
Clinic managers
On screen
Sample hours: Saturday to Thursday 09:00 to 21:00, Friday 14:30 to 21:00.
Working hours: Friday afternoon only, after prayers.
“Every change means a call and a crossed-out line.”
One form for every visit
Service, practitioner, time, status and notes on one form. Statuses such as Booked, Confirmed and Cancelled, and a note on where the booking came from.
Used by
Reception
On screen
A sample dental check-up confirmed for Aisha R., noted “Booked from the clinic’s Instagram link”.
Appointment: status and source on the record.
“The patient’s history is in three notebooks.”
Every visit on the patient’s record
Contact details, preferred language and notes, with every past and upcoming visit across departments.
Used by
Reception, clinic managers
On screen
Sample patient Aisha R. with dental, dermatology, paediatric and physiotherapy visits listed.
Patient record: every visit in one list.
“We confirm every booking by message, one by one.”
Confirmation the patient can act on
The patient answers your questions when booking, then gets an email in their language with the visit details, a calendar file and a link to reschedule or cancel.
Used by
Patients, reception
On screen
The sample Arabic details step and the confirmation email for the same physiotherapy visit.
Details and confirmation, in Arabic.

Tell us how many staff take bookings

Also included

The rest of the system, in one line each.

Mindcat Bookings service settings for a sample Dubai clinic: Physiotherapy first assessment, 60 minutes, AED 450, 15-minute slots, at the Al Wasl Road clinic in Jumeirah 1. — A service: length, price in AED, slot interval and the branch it runs at.Real screen, sample data

01Services and pricesEach service with its length, price in AED or SAR, location and department.

02Doctors see their own diaryA practitioner login shows only that person’s bookings; a secretary login can run chosen doctors’ diaries.

03Google Calendar and iPhone calendarsTwo-way sync with a doctor’s Google Calendar, or a CalDAV calendar, connected during setup.

04Closures and time offBlock a holiday for the whole clinic or one doctor’s leave, and the booking page stops offering those times.

05Booking limitsChoose how far ahead patients can book and how close to the visit.

06Your terms and privacy noticeShown on the booking page with a consent tick.

07Video visitsA meeting link on the appointment for online follow-ups.

08API and webhooksSend bookings to your clinic system, CRM or Slack as they happen.

09Full exportEvery booking and patient record, whenever you ask.

Who it is for

Three Gulf businesses that live on bookings, before and after.

A physiotherapist in a navy polo guides a Saudi patient in a white thobe through a shoulder exercise with a resistance band in a clinic in Al Olaya, Riyadh. — Private clinics

Dental, physio and skin clinics in Dubai and Riyadh

Before: the phone, WhatsApp and a paper diary, two receptionists, and Ramadan hours moved by hand. After: patients book a free slot in Arabic or English at night, the desk sees every doctor on one screen, and the data stays in the UAE or the Kingdom.

Booking pageDay viewData in region

A stylist blow-dries a client’s hair in a ladies salon in Al Nakheel, Riyadh, while another client waits on a sofa with her phone. — Salons and spas

Ladies salons in Al Nakheel, barbers in JBR

Before: bookings in Instagram DMs, two clients for one chair before Eid, and a fee to the marketplace on every new client. After: clients book each stylist from the Instagram bio, each stylist sees her day on her phone, and no fee per booking.

Calendar per stylistNo booking fees

A service advisor talks with a customer beside a white SUV with its bonnet open in a car service centre in Al Quoz, Dubai. — Car service centres

Workshops in Al Quoz and Riyadh

Before: service slots booked by phone and every bay full the week before the summer holidays. After: drivers pick an advisor and a 60-minute slot online, and the confirmation email carries the workshop’s location.

Slots per advisorConfirmation email

Not for you if

Three teams we turn away, and why.

01Your clinic has no booking rules yetAnd expect the calendar to decide who sees which patient, and for how long. It runs the services and hours you set; it doesn’t plan your rota.

02Your services and hours change every weekThe quick start is a fixed package and managed setup follows a written plan. If the services, prices and hours change weekly, we can’t give you a go-live date.

03You need fewer no-shows guaranteedWe promise what we control: the go-live date once your part arrives, the system kept running, and leaving with your data. Whether patients turn up depends on them and on the reminders you choose to send.

Also used for

Tutors, viewings, consultations and more.

01Tutoring centres and driving institutesParents in Al Barsha or Al Malqa chase a lesson time through a WhatsApp thread every week. They pick the tutor or instructor and a free slot themselves, in Arabic or English, and each tutor’s term hours are set once.

02Property viewings and handoversHandover and snagging visits in Dubai South or north Riyadh are arranged one WhatsApp message at a time. Buyers book a slot per unit themselves, and the site team sees the day on one screen.

03Legal, visa and accounting consultationsA Golden Visa or DIFC company-setup consultation takes five emails and a WhatsApp message to arrange. Clients pick the adviser and a free slot themselves, get a video link if the meeting is online, and the booking data stays in the UAE.

04Clinic groups with branchesOne copy for every branch, a secretary login per branch, and each service tied to its location.

Built for the Gulf

What is ready today, what we add during setup, and what isn’t there yet.

Every row is true today, work we do during your setup, or a gap. We say which.

What Gulf clinics and salons need	Where it stands
Booking data in the UAE or Saudi Arabia	Today. Shared copies run in the UAE; your own copy can run in Jeddah or Riyadh, or on your own servers. UAE law keeps health data in the country unless an exception applies; we host in the UAE either way.
Arabic booking page and emails	Partly. The booking page and the emails are in Arabic today, but the layout runs left to right, a few labels such as the email’s reschedule button stay in English, and some words read as translated. We switch the layout to right to left and fix the wording during setup.
Friday, prayer and Ramadan hours	Today. Hours per day with breaks for each staff member, Saturday as the first day of the week, and different hours on chosen dates.
Reminder the day before	Added during setup. The app sends confirmations, not reminders; we add a reminder email, and from 6 calendars WhatsApp or SMS through your own provider.
WhatsApp confirmations	Added during setup, on your WhatsApp Business account. Message fees are billed at cost.
Insurance or self-pay, visit language	Today. Up to five questions of your own on the booking form.
Deposits and online payment	Not today. Patients pay at the clinic.
Hijri dates, UAE PASS and Nafath	Not today. Dates are Gregorian; staff sign in with email and password.

بالعربية

Mindcat Bookings in Arabic, for Saudi and Emirati clinics.

Mindcat Bookings in Arabic on two phones: the patient details form with Arabic labels and the Arabic confirmation email for a physiotherapy visit with Reem S. — The Arabic details step and confirmation email: Arabic words today, layout left to right until setup.Real screen, sample data

Mindcat Bookings · نظام حجز المواعيد للعيادات والصالونات

يختار المريض الخدمة والطبيب والوقت المتاح من هاتفه، بالعربية أو الإنجليزية، في أي ساعة. ويصله بريد تأكيد فيه رابط لتعديل الموعد أو إلغائه.

يرى موظف الاستقبال مواعيد جميع الأطباء في شاشة يومية واحدة. ولكل طبيب ساعات عمله وفترات الاستراحة، مع ساعات الجمعة ورمضان.

نستضيف بياناتك في الإمارات، أو في الرياض أو جدة إذا اخترت نسخة خاصة. تدفع اشتراكًا شهريًا عن كل طبيب أو مقدّم خدمة تُحجز مواعيده، بالدرهم أو الريال، دون أي رسوم على الحجز. صفحة الحجز ورسائل البريد بالعربية اليوم، لكن اتجاهها من اليسار إلى اليمين، ونحوّلها إلى اليمين إلى اليسار ونضيف التذكير قبل الموعد خلال مرحلة الإعداد.

Prices

Price your clinic: per staff calendar, in AED and SAR.

Set how many people patients book and where it should run. Up to 15 staff calendars on the shared plan, you start now with the quick-start package; from 16, or on your own servers or cloud, we set it up with you. Every price is also listed in full below.

How many staff calendars?

Where should it run?

Shared, hosted by us in the UAEWhere we’d startThe quickest start. Your own separate copy and data on our UAE servers.Your own servers, in the UAE or Saudi ArabiaServers for you alone, in the UAE or in Jeddah or Riyadh. Calendar price × 2.In your own cloud or servers, run by usYour IT team keeps the keys; you pay your cloud bill directly. Calendar price × 2.

Your monthly price

AED 430

SAR 430 · USD 117.09 · about AED 54 per staff calendar

Quick start, fixed: AED 2,500
Managed setupAbove 15 staff calendars, or your own copy or cloud: AED 4,900
Per-booking fees: None

Self-serve. Your copy and booking page, your CSV import, recorded training and guides in Arabic and English, ticket support. We send the payment link within 24 hours.

Start now

The monthly fee starts on go-live day. Later invoices come 7 days before they are due. Cancel by email at any time; the plan ends with the month already paid. Billing terms

AED and SAR are the same number. Receptionists and managers are free. WhatsApp, SMS and email sending fees are billed at cost. Excludes 5% UAE VAT and 15% Saudi VAT. Annual prepay takes 15% off.

The full price list

Every band, option and fee, in writing.

You pay per staff calendar per month. A staff calendar is one person or resource patients book: a doctor, a therapist, a stylist, a service advisor or a bay. Receptionists and managers who run the diary are free, and patients never count. Each band’s price applies only to the calendars inside it. There are no per-booking or new-client fees.

Staff calendars	AED	SAR	USD
1 to 5	59	59	16.07
6 to 15	45	45	12.25
16 to 40	35	35	9.53
41 and up	25	25	6.81

Worked example. A clinic with 8 doctors and therapists pays 5 × 59 + 3 × 45 = AED 430 a month (SAR 430, USD 117.09). With 20 it is AED 920 (USD 250.51). With 50 it is AED 1,870 (USD 509.19). The shared option has a minimum of AED/SAR 399 a month (USD 108.65), so a 3-doctor clinic pays 399.

How you run it changes the multiplier.

Option	Price	Minimum a month
Shared: your own separate copy on our UAE servers	The calendar price above	AED/SAR 399 (USD 108.65)
Your own servers, hosted by us in the UAE or Saudi Arabia	Calendar price × 2	AED/SAR 4,099 (USD 1,116.13)
In your own cloud or servers, run by us	Calendar price × 2, and you pay your cloud bill directly	AED/SAR 6,449 (USD 1,756.02)

Two ways to start. Up to 15 staff calendars on the shared plan, you start on your own with a fixed package. From 16 staff calendars, and at any size on your own servers or your own cloud, we set it up with you.

Way to start	Who it is for	One-time price	What you get
Quick start (self-serve)	The shared plan, 1 to 15 staff calendars	AED/SAR 2,500 (USD 680.74), fixed	Your own copy on our UAE servers, the booking page in Arabic and English with your logo, your services, prices and each person’s hours added from our CSV template, Friday and Ramadan hours, a reminder email the day before, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours. Start now.
Managed	The shared plan from 16 staff calendars, and every size on your own servers or your own cloud	Up to 5 calendars: AED/SAR 2,900 (USD 789.65). 6 to 15: AED/SAR 4,900 (USD 1,334.24). 16 to 40: AED/SAR 8,900 (USD 2,423.42). Above 40: from AED/SAR 15,900 (USD 4,329.48), scoped in writing.	One session with your clinic manager, then setup to a written plan. It covers your branding, services and prices, each staff member’s hours with breaks, Friday and Ramadan hours, the booking page in Arabic and English with the right-to-left layout, your mail, a reminder email the day before, and training. From 6 calendars it also covers WhatsApp or SMS reminders through your own provider, Google Calendar sync and moving your patient list in. From 16 it covers branches, roles per branch and webhooks to your clinic system. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. Tell us how many staff take bookings.

Not in the calendar price. WhatsApp, SMS and email sending fees are billed at cost. They sit on your own provider account where we can set it up that way. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.

Compare online booking systems

What 8 doctors cost with each option.

The same clinic with 8 doctors and therapists, priced from each option’s own published price list. Checked on 10 October 2026. VAT is extra everywhere.

Swipe the table sideways to see every column.

Option	8 staff a month	Data in the UAE or KSA	Who sets it up	Source
WhatsApp, phone and a paper diary	No software bill. The cost is the empty slot and the patient who booked elsewhere at 11 pm.	On staff phones	Nobody	Your week
Mindcat Bookings, shared	AED/SAR 430 (USD 117.09). One-time quick start AED/SAR 2,500, or managed setup AED/SAR 4,900. No per-booking fees.	Yes. UAE, or your own copy in Jeddah or Riyadh	You do, with our template (quick start), or we do, in Arabic and English	This page
Zoho Bookings Basic	USD 64 (USD 8 per staff, monthly)	Zoho runs UAE data centres	You do	zoho.com
Calendly Standard	USD 80 (USD 10 per seat)	Not stated	You do	calendly.com
Setmore Pro	USD 96 (USD 12 per user, monthly)	Not stated	You do	setmore.com
Fresha Team	USD 119.60 (USD 14.95 per bookable member), plus 20% on each new client from its marketplace	Not stated	You do	fresha.com
Clinicea Pro (a clinic system)	USD 552 (USD 69 per practitioner). Includes medical records.	Not stated	Their team	clinicea.com
Install it yourself	A server, and a developer to install, update, back up and secure it	Wherever you host it	Your developer	Your quote

If you want a self-serve tool and are happy to set it up yourself, Zoho or Calendly cost less. If you need medical records too, a clinic system fits better. Ask each option three questions: where the booking data sits, who sets up your hours and reminders, and how you leave with every booking.

How we start

From staff count to go-live, with the date in writing.

No demo maze and no annual contract to start. You see the plan and the price before you pay anything.

A clinic practice manager wearing a headset smiles during a call at a tidy desk in Dubai Healthcare City, a laptop in front of her and the city skyline behind. — The setup session: your services, your doctors’ hours, your Friday and Ramadan times.Illustrative photo

01Up to 15 staff calendars: start nowSend the quick-start form. We send the payment link within 24 hours, then the CSV template, the guides and the recorded training in Arabic and English. No call needed.

02Managed: send your staff countFrom 16 staff calendars, or for your own servers or cloud: how many doctors, therapists or stylists take bookings, how bookings reach you today and where the data should sit. We reply by email within 24 hours.

03Managed: one session with your clinic managerWe list your services, prices, each person’s hours and breaks, Friday and Ramadan times, and the questions to ask patients. Then you get a written plan, the go-live date and the monthly price in AED or SAR.

04Managed: pay the setup and go liveWe set up your copy, booking page, hours, emails and reminders, link the page from your website and Instagram, and train your front desk. Then we keep it updated, backed up and watched.

05The plan you sign is the promiseThe go-live date, the monthly price and what your quick start or setup covers are written into the plan you accept before you pay. If the plan and this page differ, the plan wins. Read our terms.

06What we need from youYour services, prices and each person’s hours in our CSV template by the date we agree, and one named admin on your side who links the booking page from your website and Instagram. The go-live date counts from the day these arrive.

Why Mindcat

Hosted in the region. Set up and run for you.

01Booking data stays in the regionHosted in the UAE, or in Jeddah or Riyadh, or on your own servers.

02Arabic patients get an Arabic pageThe booking page and emails are in Arabic today; we switch the layout to right to left and fix the remaining English labels and wording during setup.

03Your hours and reminders set up for youServices, prices, each doctor’s hours, Friday and Ramadan times, and the reminder the day before. You don’t need a developer.

04No fee per booking or new clientOne price per staff calendar in dirhams or riyals, falling as you grow.

05Leave with every bookingExport every booking and patient record whenever you want, or move it onto your own servers and keep us as the team that runs it.

06A team in your time zoneOur desks are in Dubai and Kochi. We answer during the Gulf working week.

Where it fits

Your industry and your seat.

FAQ

What clinics ask about an online booking system.

Can patients book in Arabic?: Partly. The booking page and the emails are in Arabic today, and patients switch language on the page. The layout still runs left to right, a few labels stay in English and some words read as translated; we switch it to right to left and fix the wording during setup.
Does it send reminders before the visit?: It depends on setup. The app sends a confirmation when a patient books or changes a visit, not a reminder. During setup we add a reminder email the day before. From 6 calendars, we also add WhatsApp or SMS through your own provider. Message fees are billed at cost.
Where is our booking and patient data stored?: In the UAE on the shared option. Your own copy can run in Jeddah or Riyadh, or on your own servers. We back it up every night.
Can each doctor see only their own appointments?: Yes. A practitioner login shows only that person’s bookings. Reception and managers see everyone, and a secretary login can run chosen doctors’ diaries.
Can patients pay a deposit when they book?: No. There is no online payment or deposit today. Patients pay at the clinic.
Does it replace our clinic management system?: No. It takes bookings; it does not hold medical records or insurance claims. It can send each booking to your clinic system through its API and webhooks, which we connect during setup.
Can a clinic group run all its branches on it?: Partly. One copy can hold every branch: each service carries its branch location, and a secretary login can run one branch’s doctors. There is no branch picker on the booking page and no built-in utilisation report today; we give you each branch its own booking link and pull reports from the export or the API.
Can we start without a call?: Yes, with up to 15 staff calendars on the shared plan. Send the quick-start form and we send the payment link within 24 hours, then the CSV template, guides and recorded training in Arabic and English. From 16 staff calendars, or on your own servers or cloud, setup starts with one session with your clinic manager.
What counts as a staff calendar?: One person or resource patients book: a doctor, therapist, stylist, service advisor or bay. Receptionists and managers who run the diary are free, and patients never count.
Can we leave with all our bookings?: Yes. We export every booking and patient record and hand them over. You can also move it onto your own servers and keep us running it.

Setup plan and price

Tell us how many staff take bookings and how patients book today.

We reply by email within 24 hours with the setup plan and the monthly price.