Will it threaten buyers or send legal notices?

No. It sends the reminders you approve, in the tone you approve. Notices and cancellations stay with your team and your lawyers.

Can it post receipts in the ERP?

It suggests the match. Posting stays with finance unless you decide otherwise for exact matches.

A collections officer at a developer finance desk in Dubai with a payment schedule on the laptop and a printed instalment plan, the words Collections officer on a sign.

AI co-workers · Real estate · Back office

Instalments slip and the arrears list is built by hand. An AI co-worker for your collections officers.

The co-worker sends the reminders on your ladder, matches the receipts the bank sends, and builds the daily arrears list with a reason next to each name. Your officer makes the calls, agrees arrangements and handles every dispute.

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Founded 2022 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks

The desk today

What the desk does by hand.

Job titles in UAE and Saudi ads: Collections officer, Credit control executive, Accounts receivable, Escrow accountant.

Who does what

The co-worker takes the checking and chasing. The person keeps the decisions.

The co-worker takes

Your person keeps

Reminders on your ladder, in Arabic or English, logged on the record: Every call to a buyer in arrears
Receipt matching with a suggested unit for each unallocated payment: Payment arrangements and waivers
A daily arrears list with the reason and the last contact: Disputes, legal notices and cancellations
Statements on request

Set during the build week. Anything the co-worker may never do is written down before it runs.

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A day on the desk

One day, with the co-worker beside them.

08:00
Arrears list ready
Sorted by amount and age, each with the last message sent.
09:00
Officer starts the calls
The co-worker logs each promise to pay on the record.
12:00
Bank file in
Receipts matched; two unclear ones wait for the officer.
17:00
Tomorrow’s reminders queued
The officer reads the list and approves.

An example day. Times show the order of work, not promised reply times.

The systems

Works in the tools the desk already uses.

Through access you approve. Government portals stay with your officers and their own logins.

Examples

What changes for the team.

Example
Finance manager at a Sharjah developer
Today: Two officers spend the first week of each month building the arrears list.
After: The list is ready every morning. The officers spend the week calling.
Real estate teams

Examples of the work, not client stories.

Around this desk

Where the work comes from, and where it goes.

FAQ

What teams ask first.

Will it threaten buyers or send legal notices?: No. It sends the reminders you approve, in the tone you approve. Notices and cancellations stay with your team and your lawyers.
Can it post receipts in the ERP?: It suggests the match. Posting stays with finance unless you decide otherwise for exact matches.

The brief · one email

Tell us how this desk runs today.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.