Can it decide that a snag is fixed?

No. It records what the contractor says and the photos. Your inspector decides.

A handover coordinator with a tablet in a newly finished Dubai apartment, snag tape on a wall and keys on the counter, the words Handover coordinator on a card on the counter.

AI co-workers · Real estate · Middle office

Buyers chase the handover date by phone. An AI co-worker for your handover team.

The co-worker books inspections, logs snags from the buyer’s and your inspector’s photos onto one list per unit, chases the contractor and sends the buyer an update when a snag closes. Your coordinator inspects, signs off and hands over the keys.

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Founded 2022 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks

The desk today

What the desk does by hand.

Job titles in UAE and Saudi ads: Handover coordinator, Snagging coordinator, Customer relations executive, After-sales executive.

Who does what

The co-worker takes the checking and chasing. The person keeps the decisions.

The co-worker takes

Your person keeps

Inspection bookings from your calendar: The inspection itself
One snag list per unit, from photos and notes: What counts as fixed
Chasing the contractor on open items: The handover sign-off and the keys
Buyer updates when items close

Set during the build week. Anything the co-worker may never do is written down before it runs.

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A day on the desk

One day, with the co-worker beside them.

09:00
Walkthroughs for the week booked
Buyers picked slots by WhatsApp.
11:00
Inspection photos in
Snags logged on the unit with a trade and a photo.
15:00
Contractor chased
Overdue items listed for the site meeting.
17:00
Buyers told what closed
Coordinator reviews the messages first.

An example day. Times show the order of work, not promised reply times.

The systems

Works in the tools the desk already uses.

Through access you approve. Government portals stay with your officers and their own logins.

Examples

What changes for the team.

Example
Handover manager at a Dubai developer finishing a 400-unit tower
Today: Snag lists in Excel, buyers calling daily, contractor replies in a group chat.
After: One list per unit, bookings and updates sent by the co-worker. The team spends its time in the units.
Real estate teams

Examples of the work, not client stories.

Around this desk

Where the work comes from, and where it goes.

FAQ

What teams ask first.

Can it decide that a snag is fixed?: No. It records what the contractor says and the photos. Your inspector decides.

The brief · one email

Tell us how this desk runs today.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.