Is there a standard commission rate in Dubai?

No. Dubai Bylaw 85 of 2006 says the broker’s fee is set by agreement, or by prevailing practice where there is none. We set up the fee each brokerage agreement states.

When is commission due?

On a sale, when the sale contract is signed and registered with DLD, unless the brokerage agreement says otherwise (Article 28). Off-plan commission follows each developer’s agreement.

Can agents see their own commission?

Yes, their own deals only: gross, split, paid and pending. Questions go to finance from the same screen.

A brokerage owner stands at a monitor showing a commission dashboard, the city and its towers at dusk through the glass.

Real estate CRM for brokers · commissions

You booked AED 2.8M in commission. How much do you keep?

Gross commission is shared with co-brokers, split with agents, overridden for team leaders and taxed, and much of it arrives months later. We set up Salesforce so every deal carries its commission from gross to net, payouts are approved in Slack, and each agent sees the same numbers finance does.

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Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks

The problem

Where commission turns into arguments.

The process map

One fee, from gross to the agent’s account.

The Marina Gate 1 sale, registered on 26 November.

01CRMBooks the grossFrom the fee in the brokerage agreement, with who pays it.On: Salesforce deal
02FinanceAdds the co-broker shareFrom the signed co-broker agreement, if another agency brought the buyer.On: Salesforce deal
03CRMApplies the agent splitFrom the agent’s contract, with any team leader override.On: Salesforce deal
04FinanceInvoices and collectsInvoice with VAT on registration, unless the agreement says otherwise.On: ERP
05Sales directorApproves the payoutIn Slack, with the calculation in the message.On: Slack
06AgentSees the statementGross, split and status per deal, on the phone.On: Salesforce mobile

Who does what, and on which screen. Your steps and names replace ours during setup.

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The screens

The waterfall, the statement and the approval.

Example agents and figures. Splits come from each agent’s contract.

A Salesforce dashboard: a waterfall from gross commission through co-broker shares, agent splits and team lead overrides to net to the company; gross by source (off-plan, resale, leasing); a table by agent with deals, gross, split, paid and pending; and payouts awaiting approval.

A phone screen for an agent: earned, paid and pending this quarter, then each deal with gross commission, the agent’s split and amount, and its status (waiting for transfer, invoiced to the developer, paid), with a button to ask finance.

Every use case

Every commission use case we set up.

Pick the ones you need. Most teams start with three or four.

01Commission schedule per dealGross, VAT, co-broker share, agent split, overrides and net to the company.

02Agent split plansFrom each agent’s contract, including tiers and desk-fee models.

03Team leader overridesAs written in the team leader’s contract.

04Co-broker agreementsThe other agency, its share, the signed agreement and a DLD amicable-settlement clause in your template.

05Introduction disputesThe first contact, the chat and the viewing on record when two agents claim a buyer.

06Invoices and VATInvoices from the deal, synced to your accounting system.

07Payout approval in SlackAbove a set amount, with the calculation, approved by the sales director.

08Agent statementsEach agent’s earned, paid and pending, on the phone.

09GCI and net dashboardBooked, collected, paid out and kept, by agent, team, source and developer.

10LeaderboardsGross commission by agent and team for the sales floor.

Before and after

What changes for the team.

Example
Owner of a 45-agent brokerage
Today: Payout day means two days of Excel and three disputes. Agents leave for brokerages that pay faster.
After: Each deal carries its split; payouts are approved in Slack and agents see their statement.
Example
CFO at a 250-agent, three-office brokerage
Today: The board sees gross commission booked but asks what the company keeps by office and source.
After: The waterfall shows gross to net by office, source and developer, from the same deals.

Examples of the work, not client stories.

Around this stage

The next stage, and what plugs in.

Licences come from Salesforce today. We help you pick the plan and work with your Salesforce account team.

FAQ

What teams ask first.

Is there a standard commission rate in Dubai?: No. Dubai Bylaw 85 of 2006 says the broker’s fee is set by agreement, or by prevailing practice where there is none. We set up the fee each brokerage agreement states.
When is commission due?: On a sale, when the sale contract is signed and registered with DLD, unless the brokerage agreement says otherwise (Article 28). Off-plan commission follows each developer’s agreement.
Can agents see their own commission?: Yes, their own deals only: gross, split, paid and pending. Questions go to finance from the same screen.

The brief · one email

Tell us how this stage runs today.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.