Salesforce MVP Hall of Fame · Salesforce consulting partner since 2010 · Chief Executive Officer

See the org the way the business actually runs.

One customer view, a named process, and a partner who will say no if the problem is not an org problem. Salesforce consulting partner since 2010.

Get the written assessment

Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks

The week

What is actually broken.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

Before and after

The board pack, and the record.

Today

After the work

The board pack is rebuilt by hand every month: KPIs read from the records teams already use
A pilot that never left the sandbox: A written call on the pilot within a week
Three versions of the same customer: One customer profile once duplicates are gone

The work

What changes in the org.

The assessment is free: a short read of the org and a written note. If you go ahead, the first build week is a fixed AED/SAR 14,900 (about USD 4,050), credited in full when you sign the build within 60 days.

What changed · Regional bank, UAE

Journeys ran on the same customer profile the branch used, so a customer who had just taken a product stopped getting the generic offer.

Regional bank, UAE case study

Use cases

What CEOs bring us.

Example
CEO of a Dubai brokerage
Today: Pipeline is reported from WhatsApp screenshots.
After: Pipeline sits on opportunities and the weekly view comes from the org.
See how it works
Example
CEO of a US insurance agency
Today: Buying a book of business from a retiring agent.
After: The book is migrated into the org with owners on every account.
See how it works
Example
Managing director at a Riyadh holding group
Today: A transformation programme stalled after a year.
After: One week to read it, then finish, cut, or rebuild.
See how it works

Examples of the work, not case studies. Roles and cities are typical of the desks we see.

Decisions · Slack with Salesforce

See it and decide it without chasing people.

Approvals sit in WhatsApp, status sits in email, and the number sits in a spreadsheet. We set up Slack with Salesforce so what needs you arrives in one place, with the record attached.

01One place for what needs youDeal approvals, escalations and exceptions reach you in a channel, with the account and its history in the thread.

02Status without the meetingA morning message of what moved, what stalled and what waits on you, pulled from Salesforce. Ask in the thread.

03Decisions the company keepsWhen someone leaves, the decisions and the reasons stay in channels the company owns, not in a personal chat.

04Find the ones that sound like your weekUse cases by department, each with what happens today and how it runs in Slack.05How we set up SlackPlan, launch, workflows, Salesforce and agents. Start with the one leak that costs the most.

Apps we host

Software we run for you.

Mindcat Dispatch

If you run your own delivery fleet: one board for every order, driver and cash payment, hosted in the region and set up for you.

Order boardLive mapCash per driver

Mindcat Inbox

If your sales run on WhatsApp: every lead on the company number with an owner, so the clients stay when an agent leaves.

Shared WhatsApp inboxPermit and cash flagsAgent reports

Mindcat Sign

If your team still prints, signs and scans: leases, offers and contracts signed on a phone, hosted in the region and set up for you.

Signing orderArabic signing pageAudit log

Mindcat Maintain

If you run maintenance for towers in Dubai or compounds in Riyadh, every summer AC complaint, AMC visit and technician on one system, in Arabic and English, hosted in the UAE or the Kingdom and set up for you.

Work ordersChiller and lift PPMTechnician phones

Mindcat Projects

If you run fit-out or MEP jobs in Dubai or Riyadh, every job’s programme and status in one system your client can watch, set up for you and hosted in the region.

Gantt per jobStatus across jobsFree client view

Mindcat Vault

If your office runs on paper: every licence, ID and contract searchable in Arabic, with a reminder before it expires.

Arabic search on scansExpiry remindersFiles by client

Mindcat Desk

If your team owes customers or staff a response time: every request with a number, an owner and a deadline, in Arabic or English, hosted in the region.

SLA clocksEmail, phone, portalArabic help centre

Mindcat Screens

If your brand lives on screens from Deira to Olaya: one place to change them in Arabic and English, from the Ramadan menu to the Eid campaign, hosted in the UAE or the Kingdom.

Menu boardsRamadan and prayer schedulesProof of play

Mindcat Learn

If your people learn the job from a binder and a toolbox talk: training on their phones in their language, with proof by site, hosted in the region and set up for you.

Courses in their languageQuiz and certificateStatus by site

Mindcat Bookings

If your clinic or salon books by phone and WhatsApp: patients pick a free slot themselves, in Arabic or English, hosted in the region and set up for you.

Booking page in ArabicDay view per doctorFriday and Ramadan hours

Mindcat Surveys

If your organisation answers for satisfaction: every branch scored from the answers people give on their phone, in Arabic or English, hosted in the region.

Results per branchArabic survey pagesQR at the counter

Mindcat Analytics

If you spend on Snapchat and Google in Riyadh or Dubai but can’t say which brought the buyer: website analytics with your data in the UAE or KSA, set up and run for you.

Campaigns and sourcesWhatsApp and form clicksData in the UAE or KSA

Mindcat Accounts

If your Saudi company must clear invoices with ZATCA and your Dubai company keeps its own books: one accounting system for both, hosted in the region and set up for you.

ZATCA clearanceUAE and Saudi VATStock and POS