Salesforce MVP Hall of Fame · Salesforce consulting partner since 2010
Hindi and Tamil sales calls, summarised on the opportunity
Your reps sell in three languages in one sentence. The opportunity gets an English summary, the next step and the buying signals, and the rep approves it in one tap.
Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks
- 01Models · Claude, Gemini, OpenAI, Bedrock
- 02Agents · Agentforce, CrewAI, ADK, A2A
- 03Memory · Neo4j, Cognee, RAG
- 04Identity · IndyKite, SSO, entitlements
- 05Governance · policy, audit, human override
The job
Who it is for, and what Salesforce gets.
The decision
One example, drawn.
What changed on this deal during the call?
A 22-minute call, Tamil and English mixed, with the buyer's finance head joining halfway.
- Summary
- Four lines in English
- Next step
- Send revised quote by Thursday
- Signals
- Budget confirmed, competitor named
- Transcript
- Attached, speakers separated
Illustrative. Written to Salesforce.
- Budget confirmed
- Competitor named
- Objection
- Next meeting agreed
- Nothing new
The stack
How we would assemble it.
The honest no: Sarvam has no Arabic, cannot voice Urdu, and runs in India by default. If the job needs any of those, we say so before the build.
Before go-live
What has to be true.
The rep approves the summary in one tap before it saves. Stage changes stay with the rep.
The evidence
What the evidence says
Sarvam reports Dezerv transcribes close to 3.6 lakh minutes a month and cut word error rate by about 20% against its previous setup (Dezerv's own data).
www.sarvam.ai/stories/dezervTell the buyer the call is recorded. Store recordings where your DPDP notice says they are stored.
The brief
Name the call your team makes in the wrong language.
We read the process and write down where Sarvam fits, where it does not, and what Salesforce has to hold before anything goes live.
Sarvam is a trademark of its owner. Mindcat is not affiliated with or endorsed by Sarvam AI.