Salesforce MVP Hall of Fame · Salesforce consulting partner since 2010 · Scoped per case

Dubai brokers, Indian buyers, their language

Indian buyers asking about Dubai off-plan get their first questions answered in Hindi or Malayalam, and a registered agent takes the qualified ones. We check the data transfer to India before anything runs.

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Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks

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The job

Who it is for, and what Salesforce gets.

The decision

One example, drawn.

Is this enquiry an end user, an investor or a visa question, and who should call back?

Dubai brokers, Indian buyers, their language

Buyer, in Malayalam on WhatsApp: asks about a one-bedroom off-plan and whether it helps with a visa.

Intent
End user, visa question flagged
Budget
Captured as a band
Hand-off
Registered agent, call booked
Language
Malayalam stored on the lead

Illustrative. Written to Salesforce.

  • End user
  • Investor
  • Golden visa question
  • Broker
  • Not serious

The stack

How we would assemble it.

The honest no: Sarvam has no Arabic, cannot voice Urdu, and runs in India by default. If the job needs any of those, we say so before the build.

Before go-live

What has to be true.

Price, payment plan and visa answers come from a person. The agent qualifies and books the call.

The evidence

What the evidence says

Pattern (not yet proven)

No named deployment. Sarvam speaks Hindi and Malayalam, does not support Arabic, and does not voice Urdu.

docs.sarvam.ai/api/getting-started/models/bulbul

Sarvam's managed service runs in India. Sending UAE lead data there is a PDPL transfer question we settle with you first.

The brief

Name the call your team makes in the wrong language.

We read the process and write down where Sarvam fits, where it does not, and what Salesforce has to hold before anything goes live.

Where are you?

Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks

All 40 use casesAI agents in IndiaFirst Agent in Production

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