Salesforce MVP Hall of Fame · Salesforce consulting partner since 2010
Call back B2B enquiries in Hindi
The enquiry gets a call while the buyer is still at the screen. Four questions in Hindi or their language, and the lead reaches a rep with quantity, city and timeline filled in, or closes with a reason.
Salesforce consulting partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE, India and US desks
- 01Models · Claude, Gemini, OpenAI, Bedrock
- 02Agents · Agentforce, CrewAI, ADK, A2A
- 03Memory · Neo4j, Cognee, RAG
- 04Identity · IndyKite, SSO, entitlements
- 05Governance · policy, audit, human override
The job
Who it is for, and what Salesforce gets.
The decision
One example, drawn.
Is this enquiry a serious buyer for a rep this week?
Buyer, in Hinglish: "Hamein 500 pieces chahiye, Pune delivery, next month tak."
- Product
- As enquired
- Quantity
- 500
- City
- Pune
- Timeline
- Next month
- Fit
- Serious buyer, 0.91, assigned to the Pune rep
Illustrative. Written to Salesforce.
- Serious buyer
- Reseller
- Student or job seeker
- Spam
- Unclear
The stack
How we would assemble it.
The honest no: Sarvam has no Arabic, cannot voice Urdu, and runs in India by default. If the job needs any of those, we say so before the build.
Before go-live
What has to be true.
Above 0.85 fit, a rep gets the lead with a call slot. Below 0.35, it closes with a reason. The middle band goes to a person.
The evidence
What the evidence says
Sarvam publishes a lead-qualification voice agent and reports IndiaMART as a customer. We found no named B2B callback deployment.
www.sarvam.ai/voice-agents/lead-qualificationMarketplace leads often answer from a shop floor. Test on noisy calls before you set the threshold.
The brief
Name the call your team makes in the wrong language.
We read the process and write down where Sarvam fits, where it does not, and what Salesforce has to hold before anything goes live.
Sarvam is a trademark of its owner. Mindcat is not affiliated with or endorsed by Sarvam AI.