Agentforce
The first week is in the org, reading what already exists. The broker picks a path. Deterministic when the work is known. A model when it is not. Traces on both. The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
Three modes
We will not put a model on a hop that a router already owns.
Automation
Known path · No model · Idempotent
Guided
A rule · A person · A deterministic router
Agentic
A model call · A capability card · A policy at the gateway
Observe
Trace the hop · Identity on the trail · Cost on the same trail
flowchart TD
A["Request"] --> B["Broker"]
B --> C["Automation: known path"]
B --> D["Guided: rule or human"]
B --> E["Agentic: model with a card"]
C --> F["Observe: traces"]
D --> F
E --> FLifecycle
Questions
Next
The brief
We will mark which ones a router should own.