Salesforce MVP Hall of Fame (Shivanath Devinarayanan) · Founded 2022

Data analytics

A view on records the org already trusts. Tableau or the CRM report after the duplicates are gone.

Founded 2022 · Founder in the Salesforce MVP Hall of Fame · Dubai HQ · Kochi studio

The stack

How we would assemble it.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

  1. 01Models · Claude, Gemini, OpenAI, Bedrock
  2. 02Agentic systems · Agentforce, CrewAI, ADK, A2A
  3. 03Agentic memory · Neo4j, Cognee, IndyKite
  4. 04Automation and voice · n8n, Retell
  5. 05Deployment and governance · identity, evals, policy, audit

Before and after

The dashboard, before and after.

Today

With the agent

Dashboards built on duplicate records
Duplicates cleared before the dashboard
Meetings start by arguing over the number
A view on records the org trusts
Nobody owns the data model
A named owner on the model

Spec, shadow, gate

How the first agent goes live.

One named job. A shadow run before any write.

  1. Week one

    Spec

    The job on one page: inputs, the write, the limit, who approves, and what it may never do.

  2. Before go-live

    Identity and data

    The agent acts as the person it works for, with their access. Knowledge and permissions checked before it takes a job.

  3. Shadow run

    Shadow

    The agent runs beside the person and writes nothing. You compare its calls with theirs.

  4. Go-live

    Gate

    Writes go live behind a human approval. The gate loosens only where the shadow run earned it.

  5. Every week

    Run, with the log open

    Every run is logged. On the Run plan we read the transcripts every week and fix what went wrong.

The same path for every first agent, Agentforce or custom. Nothing writes to your records until the shadow run has earned it.

For example

One desk, for example.

  • Example

    Data lead at an Abu Dhabi healthcare group

    Today: The same customer appears more than once, so the report counts them twice.

    After: Duplicates are resolved first. Then Tableau or the CRM report runs on records the team trusts.

Examples of the work, not case studies. Roles and cities are typical of the desks we see.

The job

What has to be true.

Data desk

The brief

Send the situation.

Name the process. Name the object. The assessment is free: a short read of the org and a written note. If you go ahead, the first build week is a fixed AED/SAR 14,900 (about USD 4,050), credited in full when you sign the build within 60 days.